These young man who came to our house… These young man who came to our house was very good Communicate with us explain about these electricity company Even showed us in his computer the difference of we were Paying on the other electric

I had my concerns about my bill I had my concerns about my bill, but I didn't see a big difference. Only around $1 a month. My bill is only around $35 because I live in a small apartment, so if you use more electricity you'll see a higher increase over natural gas obviously. I feel it's worth it, though to know I'm lowering my carbon footprint with clean energy! Be aware however, if you choose this and change your mind there is a $50 cancellation fee if you don't do it within a time frame. 10 days I think. Don't quote me on that.

Duplicitous representation of your plan… Duplicitous representation of your plan offerings. Charging for blocks of power, rather than total kWh, whether I use all the power available in a given block or not. I won’t be renewing at end of contract.

I've only been using them for a few… I've only been using them for a few months, but they seem ok. The first bill they accidentally overcharged me, but they sent a letter and applied the money to the next bill (I never really got an explanation of how or why or how much, but as long as it worked itself out, I guess). The website isn't terribly user friendly, but it suffices. No issues with the actual power.

Life Energy was sending disconnect… Life Energy was sending disconnect notices out because they had a glitch in their system. As it turns out, and they admitted it, there were people forced to double up paying their bills because of their mistake. They said an apology would be coming, which never did. They also said that a credit would be made on the bill, which never happened. I will not be renewing my contract with them when this hitch is completed. Lack of customer respect will not get you far in this business. There are is competition amongst providers and Power to Choose gives a customer the ability to choose a retail provider. Although, the State of Texas makes no effort to let customers know it exists.