They did not do what they agreed to… They did not do what they agreed to when I signed up. They were supposed to transfer service on the next meter read date instead they did it the next day. I asked to have a supervisor call me back because I wanted to be reimbursed for the expenses that they cost me as small as they work. As expected no supervisor called me back. I can’t wait for my contract to expire so I can go to somebody a little more ethical.

I like the service real good,BUT there… I like the service real good,BUT there website is not good,you can't pay your bill on it,every time you log in it says wrong account,I tried ten times one time an could not get in.....

LifeEnergy 4-12-19 I received an unacceptable response from a LifeEnergy employee. This LifeEnergy employee did not announce his/her name, nor title or position. This employee was unprofessional in his/her reply. My reply to the LifeEnergy's employee: Regarding your phone line, I also called March 25 through March 29, 2019. Thank you.

Life Energy was sending disconnect… Life Energy was sending disconnect notices out because they had a glitch in their system. As it turns out, and they admitted it, there were people forced to double up paying their bills because of their mistake. They said an apology would be coming, which never did. They also said that a credit would be made on the bill, which never happened. I will not be renewing my contract with them when this hitch is completed. Lack of customer respect will not get you far in this business. There are is competition amongst providers and Power to Choose gives a customer the ability to choose a retail provider. Although, the State of Texas makes no effort to let customers know it exists.

I writted question on email support how… I writted question on email support how much delivery cost. they litteraly send me only nummber to contact them per WhatsApp, i contacted them on Whatsapp and they dont answer at all. One simple question and they are unable to answer 2days. I asking myself what if i buyed product and haved problem and needed support. When they are so bad with so simple task.