Don Forney
GBTechnician was late arriving Sloppy… Technician was late arriving Sloppy work habits I had to clean up after he left Hours after he left problem returned Came back next day with higher price solutions with no guarantee
Jane
GBMr Rooter Mr. Rooter is 5 Star in Excellence & Service! Santiago & Darrell were prompt, professional, personable and fixed the drain issue with ease & know-how. I appreciate their high level of service & knowledge. Thank you Santiago & Darrell! Additionally thank you to Dawn, who took my call & set up the appointment. I highly recommend Mr. Rooter of Solano, CCC, Tri-Valley!
D Bear
GBThe one star was for the gentleman who… The one star was for the gentleman who came. Out. This company is a scam. Called for an issue after hrs and never did the CSR tell me company does free estimates during business hours. Now their trying to charge my card without consent for over $300 without even putting a shovel in the grond. If I would have known they did FREE estimates I would have just waited till the morning. COMMON SENSE..... I let the gentleman know before he left because he tried to have me sign the waiver to pay. I said absolutely not and they still tried to get payment from my card..... DO NOT USE THIS COMPANY!
Tommy Ellis
GBABSOLUTELY HORRIBLE ABSOLUTELY HORRIBLE! The immense lack of professionalism, communication and care is unbelievable from a company. We had major plumbing issues that required a lot. I thought the initial call was perfectly fine only to go south. My water heater had to be moved in order to complete the job, they refuse to move it back unless I pay for a new water heater, which I do not need. Failed to protect my own personal property, there was mud all over my personal items. Mud all over my floor, tracked through my house and refused to clean or take any care. I cannot understand how they continue to have customers as the owner was extremely rude and unwilling to handle a customer complaint, only defend the poor work.
Gina Reed
GBScott Bennett was my plumber in Saginaw… Scott Bennett was my plumber in Saginaw MI and he put in some new piping and a laundry tub in my basement, and he did an awesome job in great timing.