Price Gouging Terrible service. Unorganized and charges exorbitant costs without any clear explanation of cost basis. A one hour job with minimal expertise required they will gouge you during emergency stressful situations for more than $1000 per hour for a simple job. Zero explanation of why the cost is so high and whether justified. Avoid at all costs unless you want to be ripped off. They refuse to negotiate because they know they have the leverage when your pipes are broken.

Mr Rooter Mr. Rooter is 5 Star in Excellence & Service! Santiago & Darrell were prompt, professional, personable and fixed the drain issue with ease & know-how. I appreciate their high level of service & knowledge. Thank you Santiago & Darrell! Additionally thank you to Dawn, who took my call & set up the appointment. I highly recommend Mr. Rooter of Solano, CCC, Tri-Valley!

Never have them in my home again Never have them in my home again! Charged $295 to clear a toilet drain and had to come back 3 times because the toilet leaked after they reset it. Was late to the appointment, put nothing over their shoes and it was snowing & icy out. Left a mess to clean up and scratched my vinyl plank floor. The first guy they sent out to fix it was on crutches. What company does that especially in the snow! Next guy so big he barely fit in my bathroom, yes it small but he wasn't. Beware, I will never have them in my home again.

I live next door to a neighbor who had a tree clog their water line. I live next door to a neighbors who has huge, huge trees in their front yard. Ultimately the trunk of the trees entered the drain pipe clogging up their house resulting in no water able to come through the clogged lines. Chase & Dakota came out and after a initial consultation with the owner lives in Tennessee and rents the house the entire shared driveway that affects that house and mine had to be totally excavated to get to the root of the problem. It took Chase & Dakota 2 full days and part of both nights to dig deep enough to find the blockage and remove it. They were always polite and apologized for having torn up the shared driveway resulting in neither me or my neighbor able to park in our driveway. They stayed with it despite quite a few setbacks. They professionalism and the warmth they showed throughout this horrific ordeal makes me proud to have met what I call “ individuals who are committed to getting the job done. They both are the cream of the crop for this Peoria Mr. Rooter.

Scott Bennett was my plumber in Saginaw… Scott Bennett was my plumber in Saginaw MI and he put in some new piping and a laundry tub in my basement, and he did an awesome job in great timing.