Scott Bennett was my plumber in Saginaw… Scott Bennett was my plumber in Saginaw MI and he put in some new piping and a laundry tub in my basement, and he did an awesome job in great timing.

Never have them in my home again Never have them in my home again! Charged $295 to clear a toilet drain and had to come back 3 times because the toilet leaked after they reset it. Was late to the appointment, put nothing over their shoes and it was snowing & icy out. Left a mess to clean up and scratched my vinyl plank floor. The first guy they sent out to fix it was on crutches. What company does that especially in the snow! Next guy so big he barely fit in my bathroom, yes it small but he wasn't. Beware, I will never have them in my home again.

SO FAR SO GOOD BUT WILL SEE HOW MONDAY GOES A gentleman by the name of Jeremiah came to clear the main line but could not. e knew what he was doing. He stood by his word and was very easy to work with by answering questions. If he did not know something, he answered truthfully. I was told someone would be by Monday with a camera so I will do an updated review thereafter.

Responsive and professional We had an obstructed drain line in the kitchen which turned out to be external to the house. We were unable to use the sink, escalating the need for timely service. We called around and a plumber from Mr. Rooter was immediately available. He showed up and quickly identified the obstruction with a camera. He explained our options and had the problem solved with a one year warranty to his work. I would use Mr. Rooter again in a similar emergency. The only issue stopping me from giving this provider 5 stars was the price. They seemed a bit high, but paying a little more in this circumstance was a trivial consideration.

Much too expensive Charging $325 to clean a drain that was unclogged in the interim is outrageous. This happened to me on April 29, 2023 in Montgomery, TX. Also, the scheduled appointment has been rescheduled several times. I will certainly never hire Mr. Rooter to do a job again. I would rather wait days for a decent plumber.