SO FAR SO GOOD BUT WILL SEE HOW MONDAY GOES A gentleman by the name of Jeremiah came to clear the main line but could not. e knew what he was doing. He stood by his word and was very easy to work with by answering questions. If he did not know something, he answered truthfully. I was told someone would be by Monday with a camera so I will do an updated review thereafter.

Outrageously expensive in my opinion Technician was polite. Service was outrageously expensive. Toilet replacement not the quality of one taken out and too low for a senior citizen. $1400. To take a small amount of hair from drain, purchase and install new toilet, and camera the sewer line as far as he could reach but not completely because he couldn’t find the way in to the rest of the line.

The one star was for the gentleman who… The one star was for the gentleman who came. Out. This company is a scam. Called for an issue after hrs and never did the CSR tell me company does free estimates during business hours. Now their trying to charge my card without consent for over $300 without even putting a shovel in the grond. If I would have known they did FREE estimates I would have just waited till the morning. COMMON SENSE..... I let the gentleman know before he left because he tried to have me sign the waiver to pay. I said absolutely not and they still tried to get payment from my card..... DO NOT USE THIS COMPANY!

Unclogged commode with 6 foot snake for $ 238 Unclogged commode with 6 foot snake for $236.00. We had a drain cleaning coupon for $99.00 but plumber said that did not apply. A sense of mis-representation. This was an exorbitant charge for work performed but plumber was pleasant and commode flushes.

Much too expensive Charging $325 to clean a drain that was unclogged in the interim is outrageous. This happened to me on April 29, 2023 in Montgomery, TX. Also, the scheduled appointment has been rescheduled several times. I will certainly never hire Mr. Rooter to do a job again. I would rather wait days for a decent plumber.