This company is a FRAUD This company is a FRAUD! I purchased this system in March 2022 and since before install IT has been a nightmare! The system never worked for about a year now. I contact Customer service 3 times a day and everyone says something different. Technician came twice, they seat in the backyard for half a day, the leave the system working and the following day it does not work. same nightmare ... They are stealing my money. Now I am paying more to electricity provider and I have a monthly payment for 25 years with the bank. They are doing fraudulent practices I am very tired of them.

SunPower will not support you We have a system we leased from SunPower in 2012. We've never missed a payment and it has worked well. In Jan. 2024, our roof was damaged by a severe windstorm. SunPower is responsible for temporarily removing the system (at our cost) so that the roof can be replaced. I contacted them 7 weeks ago and they have not made any progress in locating an authorized dealer to do the work. I located a local solar company who would do it with permission from SunPower but they weren't interested. I offered to buy out the lease and they haven't responded. I am at risk of water damage to my house because SunPower support is non-existent. They'll respond promptly to emails but make no progress in resolving issues. In addition, they defaulted on a $300M loan last year and may have to declare bankruptcy or reorganize. DO NOT DO BUSINESS WITH SUNPOWER, YOU WILL REGRET IT!!

Warren from SunPower was great! I just recently moved into a new home and was having trouble activating my solar control box. SunPower sent out a tech, Warren, to help get it activated. Warren kept me informed via phone call for when he would be arrive and he got right to work. He was professional and explained everything to me once he finished the job so I understood how my solar worked. I appreciated how quickly he worked and how friendly he was! :)

Warren Grennan was wonderful Warren Grennan arrived on time on the day we had the service scheduled. He was very knowledgeable and walked us through using the system after installation. He was friendly and professional and set up the system very quickly for us.

New solar installation and I was not… New solar installation and I was not able to connect or get the system running. Warren Grennan, from SunPower came out. He was SUPER nice and professional. Even better, he really knew what he was doing. It turns out the original install was done so poorly the system couldn't work. Warren spent extra time correcting those mistakes and stuck around until everything was up and running properly. Thank you Warren!