8 weeks to get service One inverter stopped working resulting in 30 panels going down. I "chatted" with someone who sent me directions to reboot the inverter but you need to be an electrician. Best appointment available is 7 weeks out

Warren Grennan was wonderful Warren Grennan arrived on time on the day we had the service scheduled. He was very knowledgeable and walked us through using the system after installation. He was friendly and professional and set up the system very quickly for us.

poor customer service was checking my production from prior years discovered production went down 5000 kwatts from 2017 t0 2018 in fact Nov and Dec of 2018 no production just learned today problem 2 of 5 modules were not working waiting for dealer in Phoenix area to return call for service call to hopefully fix problem, on my nickel, where was there customer support aren't they suppose to watch for things like to this and notify you I did buy out my lease in Oct 2019 but had started before then GREAT CUSTOMER SUPPPORT

RUN..... RUN... customer service will never allow you to speak with a manager or a supervisor. Have been having issues with our solar panels generating power since 2/24/23. Finally fixed 1/2024 but not before having to pay Edison $2,537 right before Christmas 2023. Once it was fixed, they ran a performance guarantee test and they only refunded us $432, really! Now 3/21/2024 as of 2/3/2024 again we are not generating power... really again! Currently fighting the refund and now have a new open case for not generating since last month. In contact with Nilasco Caguimbal | Escalation Specialist but he usually only response once a month if I'm lucky. DON'T RECOMMEND THIS COMPANY AT ALLLLLLLLLLLL!!!

All of these solar companies are a… All of these solar companies are a scam........they give you their sales pitch......a lot of their customers buy the system upfront......when you take that price and spread the cost out over 30 years, then you take in consideration the months during winter that you are drawing energy from the grid you are paying more for your electricity than unfortunately the electric company. Take some time to do the cost......it's a scam. There is no sales order number. No sale was made due to the above statement of conversation.