dale
GBThey charge very high - Dont go with them The service is slow, unprofessional, and the staff was rude. I would strongly advise against using their services. Absolutely disappointed and dissatisfied. Very high prices never go with them...
Mandie
GBAbsolute worst switch I ever made Absolute worst switch I ever made! This company charged me $621.33 for the month of January when I used LESS electricity this year at this time than last year when I was with ComEd. Customer service is very rude and abrasive. I was hung up on 4 times and was never called back even though they verify your number at the beginning of the call. When I called back for the last time and asked to speak to management, I was hung up on again. I was also charged over $500.00 for the month of December. Their fees are also absolutely outrageous. If I could give then a zero rating, I definitely would! Total scam!
Neal Hoffman
GBLied to me on the phone to try and get… Lied to me on the phone to try and get me to switch to their service. Very misleading! Pretended to be Duke Energy!
Brandy Reitz
GBBest switch I ever made Best switch I ever made! The rep I spoke with was very professional and knowledgeable. When I got my first bill it was about 30% cheaper just like I was told, I waited for my second bill and again it was much cheaper. If you are considering signing up with Eco Plus Power I would highly recommend.
Eddie
GBBuyer's Remorse To whomever considering enrollment with this company, please be aware. This company will save on your utility bill, but you will pay an outrageous amount in fees, transfer costs, and other fees associated with their account. I went from paying $50 per month in electricity with PECO then transferred to EcoPlus Power, thinking to lessen my carbon foot print. Well, my bill increased to nearly $250 to $300 per month. If I didn't cancel them when I did, I would have been looking to try and pay off a $1200 electricity bill for 3 months of usage. So, you have been warned. If I could post all of my utility bills before EcoPlus Power and during my very brief period with them. I am still struggling to pay them off along with student loan payments. This company being a scam is a misnomer. This company is a predator! Game wrong with this company and you'll either be in the dark with candles or your long lost uncle is named, Warren Buffet. I hope this helps someone before committing. Do your homework. I didn't and I am paying for that mistake... big time!