Yanal Alsharkas
GBWorse energy ever Worse energy ever They send me a bill for 800 dollar my use is 1500 kw month I trac my meter Only have one kid 15 years and my wife heater is of always we are out of house all week days my price should be 11cent the wors company ever history of my house average 1800 kw for past 2years
Jeffrey H
GBAvoid 4Change Energy! I originally got 4change energy based on a recommendation in moving to Plano Texas. The price was good but when I was under a contract and moved it was not prorated at all and I was billed the full $240. Phone calls were worthless. I cannot recommend them at all. Go elsewhere for electric service in Texas!
Kirk
GBYou have to have "EZ payment" You have to have "EZ payment" to make your payment. I don't like that because I like to send my payment in early when I have the money. I made a payment thinking the EZ pay would not take another payment of the same amount. That was my fault. I filed a dispute with my bank to get the original payment back. Thought everything was fine but now I have a disconnect notice sent to me ,even though my account is paid up, and I have to make all my payments by cash for the next 6 months. Should've stayed with TXU.
LS Kay
GBTerrible customer servicer and hard to reach decision maker… They turned on power at wrong adress and left me without power at my new residence. Three days and counting. Impossible to get any service via phone. They say back office is handling switch but no way to talk to a supervisor or anyone at back office. Not worth the cheap rate. Use Champion.
VERY UNHAPPY CUSTOMER
GBThey lie so much about rates They lie so much about rates, we were to have 9, todays bill is 21 and they are a scam. Run from this company. Poor customer service and they lock you in. They should be out of business with this kind of pratice.