Absolute TRASH Absolute trash. Their support team does NOT know what they are doing! Within a MONTH of service without notice or permission they have disconnected, reconnected and started themselves a new contract, and sent 4 bills. When calling their customer service for existing customers they don’t listen, transfer you off to someone else or claim they have no idea what’s going on an tell you to get on a longer wait call with CenterPoint.

The worst company prices going up for… The worst company prices going up for each individual homeowners paying 200-300 for small place they choice plans for you to charge more they don’t care for customers when your asking for help but sure what your money

Terrible customer servicer and hard to reach decision maker… They turned on power at wrong adress and left me without power at my new residence. Three days and counting. Impossible to get any service via phone. They say back office is handling switch but no way to talk to a supervisor or anyone at back office. Not worth the cheap rate. Use Champion.

Been a costumer for 6+ years recently… Been a costumer for 6+ years recently my plan was change without my approve. My bill use to be $150 to maybe $200 max apparently, I wanted to change my plan to a more expensive plan this bill was almost $600 long story short they don't care to lose a customer over this issue I change my provider today. This is not the first time I have issues but definitely this is the where I draw the line.

Bait and switch prices Bait and switch prices. First year I never broke $99, after that I can’t get under $180 if my life depended on it. Turn the ac off, etc. it doesn’t matter. This company is greedy and shady, I would suggest using a competitor.