Vivint Sucks!! Go with Solar City! I gave one star because I couldn't rate lower! I have been dealing with Vivint for over a year now with a system that has had more down time than it's been working. This is before we had the issue of extended paperwork delays, installation techs fist fighting in my driveway, and all of the trash that they left behind. Save yourself time and frustration..., go with another solar company!

DON'T USE THIS COMPANY!!! Their customer service is the worst of any company I’ve ever encountered. Absolutely no desire on their part to finish their solar installation. We have 30+ panels on our roof and 2 wall batteries installed 6 months ago that do nothing.

As a former employee of this company As a former employee of this company, I can tell you they don’t care about the end product of the job only the number. If your roof has bad paper, too bad ! Will it pass inspection? nope. theres a whole list of other things this shady business does but the main thing is the treatment of employees, they literally fired a guy who wasn’t a brown nose for getting off the roof and let a legit drug addict keep his job after falling off with a roof with no rope. the panels are trash also, there are so many things to say about this garbage but not enough time.

How bad customer service..! How bad customer service, Never respond if you want any reschedule... How people gave 5 star?? Its crazy...last 4 weeks i am trying to reach these people to resolve my issue... Long wait and hold after disconnects,.. Hope you will respond soon.. How about more than a 4 hour hold and its last 2 weeks...! No surprise!!! After days reply no calls yet.. Simply responding and never got a call back..! A week ago replied but never got any calls nor fixed my issue, useless customer service. After long fight they came and fixed the issue, but they damaged my new roof and gutters.

Vivint is the worst company to do business with Vivint hasn't responded to any of my clients that I signed up through their terrible 3rd party installers with zero credibility. Not only have they not complete the installs after taking the clients money, they also haven't paid my reps or myself on any work performed. I have reached out to everyone I have a contact with at their company and no one wants to respond. Do not use them, they are a scam and will leave you with nothing!