False warranties by a fly by night rip off company!!! Back in 2017 I was considering solar panels and spoke to SunRun Solar. They informed me they couldn’t do it because my roof needed replacing so I elected not to do solar panels at that time. Fast forward to 2020 I redo my entire roof paying thousands of dollars and never had ANY ISSUES. Even before I replaced my roof, I NEVER had any issues! Now in 2022 I decide to allow SunRun Solar to install my solar panels. Now when I was speaking to the rep Jeffery Lin, he offered me everything under the sun to get these solar panels installed. He specifically told me that I did not need pest guards because I don’t have any trees. So they install my panels. They said I have a 10 year warranty if anything happens they will take care of it. Fast forward now my roof is leaking it has damaged so many items in my attic I had to throw away including two brand new tv’s I was saving for my move to Florida as well me the ceiling in my daughters rooms that paid to have repaired. I called SunRun Solar and informed them. They sent contractors out here and to check and seen I had 3 squirrels nest under my panels. SunRun informed me if it was do to the pest they would not honor the warranty because of pest damage but they have to remove the panels to find out. They removed the panels and there was absolutely NO PEST DAMAGE on the roof. Their contractor informed me it’s because of how solar laid the panels down. So now I ask them what is going on? They said they sent another contractor and he said it’s because of my chimney not because of solar. I informed them where my chimney is and where the leak is coming from is on opposite sides of the room that’s impossible. Long story short these people are out here taking peoples money and DESTROYING THEIR properties and are not taking care of ANYTHING!!!!! They are absolute CROOKS!!!!! And you should be aware and stay away from these people at all cost!!!!! They have cost me so much money in repairs and damages and lost of my personal belongings it’s RIDICULOUS!!!! They refuse to fix their mistakes! STAY AWAY FROM THIS COMPANY AT ALL COST!!!!!!

DON'T USE VIVINT!!!!! Vivint is by far the worst company of any kind I have ever had the misfortune to deal with. They installed panels on my roof in no time and cashed their check quickly. 6 months later I still have ZERO electricity generated and no timetable for when I might possibly have my system online. It is impossible to talk to anyone who knows anything about anything. They are a scam, not a company. UPDATE: Vivint says they are sorry! That’s their solution to our issues. Crazy how that hasn’t helped or changed anything. No one is in charge. Don’t use Vivint!

Feedback is positive Feedback is positive. Tony answered all of my questions, explained the timeline of our project & helped us build the right sized system for my family's needs. He gets back to me quickly by phone & text message. He's always in the neighborhood helping out & is quick to offer a hand. Excellent customer service!

Solar panels installed thru vivint… Solar panels installed thru vivint solar. They sold me a dream!! Go solar and no electricity bills! 30% tax rebate!! Cmon!! They had solar installed thru 3rd party. Solar panels been a joke.. high electricity bills still!! Never seen any savings at all! I call Vivint to complain, but they dont have account for me?! They just brokered a 106k deal, took the $ and ran!! Stuck with solar loan and electricity bill. Stuck dealing with lame installers and the goodleap financing.. they need to come get this garbage off my house. Breach of contract somewhere in there. CONSUMER FRAUD!! I signed up with vivint solar, not some sorry solar installation company! Wierd how they would get me $106k loan without having a job!!

There are still panels missing on my… There are still panels missing on my roof by just 3, which wasn’t as promised on the contract I signed and was told. I am disappointed, I will be contacting again in regards to what’s next to do either a cancellation or they have to complete their job and add the left over promised pieces