Vivint Sucks!! Go with Solar City! I gave one star because I couldn't rate lower! I have been dealing with Vivint for over a year now with a system that has had more down time than it's been working. This is before we had the issue of extended paperwork delays, installation techs fist fighting in my driveway, and all of the trash that they left behind. Save yourself time and frustration..., go with another solar company!

I would rate Vivint Solar a 4.5 instead… I would rate Vivint Solar a 4.5 instead of a 3, but the system isn't running/connected yet, so we don't know how well it actually works yet. But, the guys were excellent: knowledgeable, intelligent, fastidious, accomplished, and a great team that worked very well together and appear to have done excellent work. Time will tell if they earn a 4.5 or not.

Unacceptable maintenance and service It has been 3 weeks that we have been trying to get our issue resolved with Vivint Solar. We have multiple leaks in our roof and need our system removed in order to get our roof replaced. It has been nothing but being on hold for hours and told they would call back which never happens. We have been given the run around and they have refused to give us a supervisor to speak with. They keep blaming covid-19 but they are essential workers and they are the only solar company that fir-load their employees. We have had third party companies offer to remove the panels but Vivint will not pay them for the work. Bottom line, they loose money removing and reinstalling the panels while our house gets damaged. This is unacceptable and a breach of contract! If you read other reviews this was an issue before covid-19 with Vivint Solar.

DON'T USE THIS COMPANY!!! Their customer service is the worst of any company I’ve ever encountered. Absolutely no desire on their part to finish their solar installation. We have 30+ panels on our roof and 2 wall batteries installed 6 months ago that do nothing.

Vivint is the worst company to do business with Vivint hasn't responded to any of my clients that I signed up through their terrible 3rd party installers with zero credibility. Not only have they not complete the installs after taking the clients money, they also haven't paid my reps or myself on any work performed. I have reached out to everyone I have a contact with at their company and no one wants to respond. Do not use them, they are a scam and will leave you with nothing!