Paying utilities AND solar now Signed up in may.. we are at mid-October and are still waiting on the inspection so we can get hooked up. Our rep quit so we have no one advocating for us as our local solar installer drags their feet and flakes on us multiple time. Now we are paying for utilities AND solar at the same time. We regret signing up. Don’t do it.

False warranties by a fly by night rip off company!!! Back in 2017 I was considering solar panels and spoke to SunRun Solar. They informed me they couldn’t do it because my roof needed replacing so I elected not to do solar panels at that time. Fast forward to 2020 I redo my entire roof paying thousands of dollars and never had ANY ISSUES. Even before I replaced my roof, I NEVER had any issues! Now in 2022 I decide to allow SunRun Solar to install my solar panels. Now when I was speaking to the rep Jeffery Lin, he offered me everything under the sun to get these solar panels installed. He specifically told me that I did not need pest guards because I don’t have any trees. So they install my panels. They said I have a 10 year warranty if anything happens they will take care of it. Fast forward now my roof is leaking it has damaged so many items in my attic I had to throw away including two brand new tv’s I was saving for my move to Florida as well me the ceiling in my daughters rooms that paid to have repaired. I called SunRun Solar and informed them. They sent contractors out here and to check and seen I had 3 squirrels nest under my panels. SunRun informed me if it was do to the pest they would not honor the warranty because of pest damage but they have to remove the panels to find out. They removed the panels and there was absolutely NO PEST DAMAGE on the roof. Their contractor informed me it’s because of how solar laid the panels down. So now I ask them what is going on? They said they sent another contractor and he said it’s because of my chimney not because of solar. I informed them where my chimney is and where the leak is coming from is on opposite sides of the room that’s impossible. Long story short these people are out here taking peoples money and DESTROYING THEIR properties and are not taking care of ANYTHING!!!!! They are absolute CROOKS!!!!! And you should be aware and stay away from these people at all cost!!!!! They have cost me so much money in repairs and damages and lost of my personal belongings it’s RIDICULOUS!!!! They refuse to fix their mistakes! STAY AWAY FROM THIS COMPANY AT ALL COST!!!!!!

I have Vivent solar installed on my… I have Vivent solar installed on my house. I would not recommend this company at all. The sales rep never returned calls.. I bought about 50 panels and still have to pay for electricity during winter times. The production is not what sales rep promised.. Do not use the loan company that they recommend, after one year they increased the payments which all is interest. In summary stay away from Vivent Solar...

Absolute slobs!! Arrived on time, put the solar panels on the roof as agreed upon. I’m unaware as of now whether they work since they’re not connected yet. They needed to move various items in my garage to find room to place an electrical box on the wall. In the process they broke a floor based shelf when they torqued it when moving it. They left my garage completely torn apart, didn’t move anything back where it had been, didn’t even sweep up all the sawdust or various small pieces of leftover wood scraps. They left multiple wrappers and trash in my yard. A Vivant jacket was even left on my garage floor. Absolute slobs!!

worst company ever!! Vivint solar has been the worst company I have ever dealt with. My mom originally signed the contract with vivint and moved to a different state. I now live in the house and paying for the solar services. When my mom moved we called vivint and had them transfer all the billing information and contact information under my name and added me as an authorized user. Since then every time I call in I will need to call my mom and have her give authorization again and again over and over for anything I need to do on the acct. this company is ridiculous and unprofessional. How many time does my mom have to inform the agent over the phone to list me as an authorized person and yet it’s never done!!