Marc Brule
CAIf I could give this scam company 0… If I could give this scam company 0 stars I would they blatantly lied about me paying my bill sent it to collections I paid it again and they still filed it through the credit beureau needless to say I'll be filing a fraud and false statement against them and possibly sue them
Judit U
USAn Extremely Disappointing Experience I am writing this review after a deeply unsettling experience with this energy company. I was initially drawn to their services due to their seemingly competitive pricing. However, my experience has been far from satisfactory. The company promised low energy prices, which was a major factor in my decision to choose their services. However, they have not lived up to their promises. Without any prior notification or explanation, my energy prices were tripled. This sudden and significant increase in cost has caused considerable strain on my budget. It is disheartening to see a company take advantage of its customers in such a manner. The lack of transparency and communication is concerning. Customers should be informed about any changes in pricing and the reasons behind them. This is not just a matter of good business practice, but also of basic respect and fairness. In conclusion, I cannot recommend this energy company due to their misleading pricing practices and lack of transparency. It is important to me to do business with companies that value honesty and customer service, and unfortunately, my experience with this company has been lacking in these areas.
Echo Stevens
USUnstable Salesman Salesman ran up on me and my husband as we were bringing groceries into the house, and my husband told him no thank you. Dude proceeded to yell "Don't close the door!" as we did, because we told him no already. Proceeds to knock on our door after we shut it. We tell him to go away, not interested through the door. He knocks again, ignore it. Knocks again, husband knocks back hoping he'll get the hint. He knocks again, I yell at him to ** off through the door because why the hell is he still there? He's reading as crazy/dangerous at this point. He knocks AGAIN and my husband has to finally open the door and yell at him before he finally leaves us alone. Except now I'm getting text messages from this ** Tarrick saying he talked to my roommate (she also told him to leave us alone) and asking me when the best time to speak is. Why the ** does this unstable man have my phone number???????
Anna Hambly
CAHorrible customer service! Horrible customer service! When you are lucky enough to get through the automated advisor and reach the department you were trying to reach, you will have the pleasure to talk to someone who does not want to talk to you. Save your time and nerves, choose any other provider. Run! Reply to your reply: It's funny you are providing the same useless phone number. This number is located on my Just Energy Bill (Canada) but when calling this number, you get to choose to be connected to 1. CenterPoint, 2. AEP 3. Oncore 4. Texas. No matter what step I chose, I never got through to talk to someone from Just Energy in Canada. Every person I talked to, transferred me back to the same menu. Call this number yourself and try to reach someone who can help you with your Canadian Just Energy Account and Good Luck!
Krist Wong
USkeep calling for renewal every day!!! When approaching contract ends in 3 months, Just Energy started to call me every day asking for a renewal. Even I said it is too early to discuss it but they just keep going! These calls were from different numbers so I cannot block them effectively. Stay away from this company. Very annoying!!