Is your chat bot from 1960th? A better communication will help. Can't believe how just energy chat bot dumb. Is it a 1961 version? Come on guys, you can afford to update your chatbot, especially if other options are not working all the time.

Just Energy is Terrible!!!! Worst company ever! Predatory billing practices. Once you cancel with JE you get a collection notice without ever receiving a final bill. Buyer Beware!! I canceled with this provider on December 8, 2021, On 4/8/2021, I received a collection letter from CMC. Folks, In 4 months I have not received any invoices.. period!! This company is despicable. I wish I had never allowed that Lying Sales Representative in Sam's club to convince me to give Just Energy a shot. Never, ever, waste time with the crooked clowns like the ones at this company!! Look elsewhere! You're welcome!!!!!

Moved us to direct energy without… Moved us to direct energy without saying, then was double billed from both companies. Continued to pay Just Energy, not knowing about the direct energy switch over...got a big bill from direct to pay off. Response from Just energy was....ahhhhhh... Couldn't back out in the beginning when they said the first 3 months were free.....but never seen anything free. This company is a bleeping joke.

keep calling for renewal every day!!! When approaching contract ends in 3 months, Just Energy started to call me every day asking for a renewal. Even I said it is too early to discuss it but they just keep going! These calls were from different numbers so I cannot block them effectively. Stay away from this company. Very annoying!!

Horrible Experience Horrible Experience, It was a Nightmare! I wish there is something below 1 star! The agent at Sam’s Club literally lied that their rates are the same as DTE so she convinced me to switch my gas supply for them, and after doing my research I found out that their rates are x2 from what I am having from DTE !! I called and terminated the contract, after struggling for two weeks, and I couldn’t receive a cancellation letter to confirm that the contract was terminated. Wouldn’t recommend anyone to think of working with them, you will regret it !!!