Avoid Just Energy!!! I activated an account and switched to Just Energy on November 18th. Come to find out a month later, they never activated my account! They also autosigned me up for some BS Terrapass carbon offset scam and have been billing me for that! I have been stuck at variable rate(15cents/kwh) for a month because Just Energy is incompetent. Please pick another provider.

If I could give this scam company 0… If I could give this scam company 0 stars I would they blatantly lied about me paying my bill sent it to collections I paid it again and they still filed it through the credit beureau needless to say I'll be filing a fraud and false statement against them and possibly sue them

After 72 hours $20 late fee...wait disconnection fee Becareful if u don't have automatic bill pay set up, or need to wait until payday to pay your bill good luck! You will recieve a $20 late fee after 72 hours. During these times of inflation that's exactly how you should treat your customers!

An Extremely Disappointing Experience I am writing this review after a deeply unsettling experience with this energy company. I was initially drawn to their services due to their seemingly competitive pricing. However, my experience has been far from satisfactory. The company promised low energy prices, which was a major factor in my decision to choose their services. However, they have not lived up to their promises. Without any prior notification or explanation, my energy prices were tripled. This sudden and significant increase in cost has caused considerable strain on my budget. It is disheartening to see a company take advantage of its customers in such a manner. The lack of transparency and communication is concerning. Customers should be informed about any changes in pricing and the reasons behind them. This is not just a matter of good business practice, but also of basic respect and fairness. In conclusion, I cannot recommend this energy company due to their misleading pricing practices and lack of transparency. It is important to me to do business with companies that value honesty and customer service, and unfortunately, my experience with this company has been lacking in these areas.

SCAM this company seems to have a record of ripping people off and then refusing to make any kind of restitution. Wish I had checked them out before doing business with them. Fortunately I was able to get rid of my contract with them, after seeing my bill double for the two months they robbed me ! To add insult to injury they never responded to any of my communications. Also think Sam's club needs their fingers smacked for allowing Just Energy representatives to perpetuate this fraud in their stores. It's called "Guilt by association !