Is your chat bot from 1960th? A better communication will help. Can't believe how just energy chat bot dumb. Is it a 1961 version? Come on guys, you can afford to update your chatbot, especially if other options are not working all the time.

An Extremely Disappointing Experience I am writing this review after a deeply unsettling experience with this energy company. I was initially drawn to their services due to their seemingly competitive pricing. However, my experience has been far from satisfactory. The company promised low energy prices, which was a major factor in my decision to choose their services. However, they have not lived up to their promises. Without any prior notification or explanation, my energy prices were tripled. This sudden and significant increase in cost has caused considerable strain on my budget. It is disheartening to see a company take advantage of its customers in such a manner. The lack of transparency and communication is concerning. Customers should be informed about any changes in pricing and the reasons behind them. This is not just a matter of good business practice, but also of basic respect and fairness. In conclusion, I cannot recommend this energy company due to their misleading pricing practices and lack of transparency. It is important to me to do business with companies that value honesty and customer service, and unfortunately, my experience with this company has been lacking in these areas.

keep calling for renewal every day!!! When approaching contract ends in 3 months, Just Energy started to call me every day asking for a renewal. Even I said it is too early to discuss it but they just keep going! These calls were from different numbers so I cannot block them effectively. Stay away from this company. Very annoying!!

Had a person in Kroger trying to sell… Had a person in Kroger trying to sell me onto this idea and when I asked questions he said “oh no because you signed up in Kroger we wouldn’t charge you a disconnect fee. He sent me emails to show some of the things he had told me and just told me to click on accept. I did because I was able to read what I was accepting. When I got to a final page he tried to tell me “just click accept” but I realized he was trying to get me to “just click” on a contract to disconnect my electricity and sign over to them and charge me $175 to Disconnect if I didn’t like. When I told him “I need time to read all this before I sign” he quickly walked away before I could ask questions. After reading what he didn’t want me to read I realized it was a scam

Unstable Salesman Salesman ran up on me and my husband as we were bringing groceries into the house, and my husband told him no thank you. Dude proceeded to yell "Don't close the door!" as we did, because we told him no already. Proceeds to knock on our door after we shut it. We tell him to go away, not interested through the door. He knocks again, ignore it. Knocks again, husband knocks back hoping he'll get the hint. He knocks again, I yell at him to ** off through the door because why the hell is he still there? He's reading as crazy/dangerous at this point. He knocks AGAIN and my husband has to finally open the door and yell at him before he finally leaves us alone. Except now I'm getting text messages from this ** Tarrick saying he talked to my roommate (she also told him to leave us alone) and asking me when the best time to speak is. Why the ** does this unstable man have my phone number???????