Staff ignored and disrespected Specifically: their “Bart’s compliance team” - in charge of online core education and training courses. *The communication side of things is and had always been completely unsatisfactory.* I have been sending multiple emails to them trying to confirm the expiry date for the courses (so that I can plan my life!) and had no answer. Totally disregarded and ignored by them. How can their staff ever feel valued and respected when they’re treated in such a way?

Great support and helpfulness from bank… Great support and helpfulness from bank partners through the application process. They gone above and beyond with the service provided, and demonstrated an excellent use of one of Acacium values: Always by Your Side. They keep me updated and inform on every step of the way. Thank you, Shipa Begum and sly Ferreira.

Ridiculous system Thousand of emails sent and if you lucky you wait a week for a reply. I have done all the paperwork necessary months in advance in order to not have any problems. I finished my permanent contract on the 3rd of March and today (the 8th) stil I am not sorted. Ridiculous system.

Process can be a little tedious Process can be a little tedious, but just wanted to thank Poppy Wynne for being so helpful. Went above and beyond to make the experience as simple and easy as it could be. Very proactive and supportive in this process, and helped me get my application sorted before my leaving date. Was the most helpful person I spoke to and consistently delivered on her promises. Can’t thank you enough!

I want to thank you Saffina for her… I want to thank you Saffina for her professionalism, consideration and patience during my application. Warm regards Carla Dos Santos Moreira