Wow what service Wow What a service . I bought a Mfd just before lockdown then never fitted it and put it in a cupboard .recently got it out to install in the boat but unfortunately the software needed updating and the chart code wouldn’t load. Knowing the warranty had expired I contacted simrad who happily took the unit back updated the software and checked the maps were now loading correctly . They then returned the unit back to me at no cost to me .I sent it Monday and had it back by Wednesday I offered to pay even if it was just for the postage but they were adamant there was no charge . I couldn’t be happier with this sort of service so a big thank you to Simrad.

The first women who helped me was… The first women who helped me was difficult to understand and didn't seem to have a good working knowledge of the product. By my third call I connected with someone who understood the product and escalated when necessary. Bottom line we are still not sure why I lost my side scan icon on the home page.

Would give zero if I could finally gave… Would give zero if I could finally gave up on hold after 3 1/2 hours what kind of company thinks a person will wait longer than three hours and just buy another product from a different company that actually answers the phone. They are horrible. Try spending a nickel on hiring a few more people

Weak MFD, multi function display buy different. Thousands of dollars down in the drink, for the lack of replacement tri-cable for their weather radar interface. Spent hours on the phone, gave serial numbers, I now think they were just full of sh*# and my nss evo2 is garbage. All because current cable has damage. Hours with tech support, escalated and told I need to buy new system for wm-4 equipment according to Supervisor! Nope, I will choose another brand as this not supporting replacement parts is a terrible excuse for customer service, sharing with marina accounts. One generation later product and no support? WEAK

Simrad cruise 7 arrived 2 days after I… Simrad cruise 7 arrived 2 days after I placed the order. Well boxed and in good condition. Nice simple unit, easy install. Bright screen and user friendly controls. No nmea or radar inputs but why have those options if you’re not going to use them, which the majority of recreational boaters won’t. GPS works well and the pre loaded c maps offer decent charts and shows the depth as well. Hard to beat the price too.