Delivered on time Delivered on time Well packed - everything included Specifications were accurate - it fit perfectly in the designated space on my boat Simple to install My application is a dedicated chart plotter so I did not install the transducer Gave it 4-stars because I have not water tested it yet So far, so good

I was very impressed with my experience… I was very impressed with my experience on the Simrad Yachting site. The products were listed in a logical fashion and easily understandable. The cart & checkout was simple and effective. I received my order in much less time than I expected. The order was complete, well packaged and exactly what I ordered. Overall, a great experience and I will oder from them again!

I purchased a Simrad Cruise 9 I purchased a Simrad Cruise 9. It would be nice if the sun cover was includedq and not an accessory, also a little disappointed that my lake is not included in the maps. I understand that it came with USCoastal maps but i am on the west coast of Florida. All the other less expensive units ive owned have had both. On the upside I do like the unit over all and the order was processed and shipped very quickly even with standard shipping.

Purchased a Go9 in June of 2022 which… Purchased a Go9 in June of 2022 which had a 2 year warantee and it lasted 7 hours then refused to power up. After several weeks, Simrad replaced this unit with a new Go9 in time for the 2023 new england boating season. This unit failed after 15 hours - same problem, refused to power up. They are now sending me a 3rd Go9 with a reminder my warrentee expires in June of 2024. About the time I will probably launch the boat. My other boat has a 3 year old Furuno at the upper helm and a 15 year old Garmin at the lower helm both still working perfectly. It doesn't seem Simrad builds with simular quality these days. Initial customer service seems to be based offshore as well.

customer support is very bad. customer support is very bad. just as good as having none. will never buy again