I was very impressed with my experience… I was very impressed with my experience on the Simrad Yachting site. The products were listed in a logical fashion and easily understandable. The cart & checkout was simple and effective. I received my order in much less time than I expected. The order was complete, well packaged and exactly what I ordered. Overall, a great experience and I will oder from them again!

FOUR HOURS ON HOLD AND STILL NO ANSWERS! After spending over FOUR HOURS on hold with Simrad Tech Support, I still haven't been able to reach a warm body with any knowledge about how to resolve a simple issue with my brand new NSX 9. I have rarely witnessed worse customer service from a company with which I spent thousands of dollars. If you DO decide to buy a Simrad unit for your boat, DO NOT consider an NSX model. Evidently almost nobody in the company knows anything about them and they are anything but user friendly.

App does not work App does not work. No weather data, downloaded maps do not zoom in to show detail. Customer service is useless, 1.5 hrs on hold only to be told specialists are in Europe and they are closed. Do not buy Simrad app premium.

I purchased a Simrad Cruise 9 I purchased a Simrad Cruise 9. It would be nice if the sun cover was includedq and not an accessory, also a little disappointed that my lake is not included in the maps. I understand that it came with USCoastal maps but i am on the west coast of Florida. All the other less expensive units ive owned have had both. On the upside I do like the unit over all and the order was processed and shipped very quickly even with standard shipping.

customer support is very bad. customer support is very bad. just as good as having none. will never buy again