Ken Krause
GBI was very impressed with my experience… I was very impressed with my experience on the Simrad Yachting site. The products were listed in a logical fashion and easily understandable. The cart & checkout was simple and effective. I received my order in much less time than I expected. The order was complete, well packaged and exactly what I ordered. Overall, a great experience and I will oder from them again!
Michael
GBI needed an RF 25 N I needed an RF 25 N, rudder reference. I ordered it from a local source, but they couldn't, didn't provide the part or any information. I got tired of waiting and went on line. Simrad said it was in stock. I was skeptical, but ordered anyway. Then I sent an email saying that It is supposed to be in stock. If not cancel. They responded immediatly it shipped. I received it the next day. I couldn't be happier.
Paul Foley
GBI upgraded to the 3S shortly after this… I upgraded to the 3S shortly after this version hit the market. Big mistake! I called Simrad every week, multiple times a week, for about three months. They don't answer or call back when they say they are going to. The equipment will not update and I constantly get a message stating I need to update. With guidance from Simrad, I have reset my system multiple times and still without resolve. If I didn't have about 15K into the system, I would gladly change it out for Garmin. I will never buy Simrad again. They have horrible customer service, they are dishonest and will say anything to get a customer off the phone.
Dan Lash
GBApp does not work App does not work. No weather data, downloaded maps do not zoom in to show detail. Customer service is useless, 1.5 hrs on hold only to be told specialists are in Europe and they are closed. Do not buy Simrad app premium.
Steve Crazyhorse
NZThe NS EVO2.. The NS EVO2... Do you know Simrad wilfully and knowingly continued to sell these units well after they started receiving complaints about the touch screen? No, neither did we until the fault appeared after the warranty period expired. Their offer when we did a 'please explain' was a " remanufactured" unit (2nd hand rebuilt) with no warranty and half price. Found proof that they knew the screens fail at leased a year before we bought ours. How can you trust an organisation that considers that acceptable business practice? The transducer also has started to deliminate! Doesnt end there. The IS20 anemometer display could never be calibrated with the EVO2. Wind direction always off. Simrad? NEVER AGAIN.