Delivered on time Delivered on time Well packed - everything included Specifications were accurate - it fit perfectly in the designated space on my boat Simple to install My application is a dedicated chart plotter so I did not install the transducer Gave it 4-stars because I have not water tested it yet So far, so good

App does not work App does not work. No weather data, downloaded maps do not zoom in to show detail. Customer service is useless, 1.5 hrs on hold only to be told specialists are in Europe and they are closed. Do not buy Simrad app premium.

I purchased a Simrad Cruise 9 I purchased a Simrad Cruise 9. It would be nice if the sun cover was includedq and not an accessory, also a little disappointed that my lake is not included in the maps. I understand that it came with USCoastal maps but i am on the west coast of Florida. All the other less expensive units ive owned have had both. On the upside I do like the unit over all and the order was processed and shipped very quickly even with standard shipping.

Wanted to purchase a transducer for… Wanted to purchase a transducer for SideScan capability. Representative looked up the correct part number based on my unit’s serial number. Ordered and received the part in a few days. Gave 4 stars due to seeing the same item on EBay for $100 less.

UPDATE To: I ordered an accessory 24 Feb 2023 UPDATE: I'm revising my review. The company responded to my correspondence quickly - apparently there was a glitch in the finance system. My order was processed extremely quick and shipment arrive in less than 48 hours! There was no fault with the company. I ordered an accessory 24 Feb 2023 - as of today I have not received any response from Simrad concerning my order. The order is a simple power cord - nothing large. No response from any company is a no-go!