Delivered on time Delivered on time Well packed - everything included Specifications were accurate - it fit perfectly in the designated space on my boat Simple to install My application is a dedicated chart plotter so I did not install the transducer Gave it 4-stars because I have not water tested it yet So far, so good

Purchasing through the website is easy… Purchasing through the website is easy and very effective. Simrad should get 5 stars for that. Unfortunately tech support is hard to reach, and although they are very kind and serious, don’t expect a follow up to a problem left unresolved. Great products, but not easy to use, and support needs more staffing.

The first women who helped me was… The first women who helped me was difficult to understand and didn't seem to have a good working knowledge of the product. By my third call I connected with someone who understood the product and escalated when necessary. Bottom line we are still not sure why I lost my side scan icon on the home page.

Purchased a Go9 in June of 2022 which… Purchased a Go9 in June of 2022 which had a 2 year warantee and it lasted 7 hours then refused to power up. After several weeks, Simrad replaced this unit with a new Go9 in time for the 2023 new england boating season. This unit failed after 15 hours - same problem, refused to power up. They are now sending me a 3rd Go9 with a reminder my warrentee expires in June of 2024. About the time I will probably launch the boat. My other boat has a 3 year old Furuno at the upper helm and a 15 year old Garmin at the lower helm both still working perfectly. It doesn't seem Simrad builds with simular quality these days. Initial customer service seems to be based offshore as well.

Simrad cruise 7 arrived 2 days after I… Simrad cruise 7 arrived 2 days after I placed the order. Well boxed and in good condition. Nice simple unit, easy install. Bright screen and user friendly controls. No nmea or radar inputs but why have those options if you’re not going to use them, which the majority of recreational boaters won’t. GPS works well and the pre loaded c maps offer decent charts and shows the depth as well. Hard to beat the price too.