Good customer service TP22 Tillerpilot. This item let us down half way between Azores and France (it probably took in some water) causing some frustration. This frustration disappeared when the Simrad team inspected the item and replaced without fuss.

I was very impressed with my experience… I was very impressed with my experience on the Simrad Yachting site. The products were listed in a logical fashion and easily understandable. The cart & checkout was simple and effective. I received my order in much less time than I expected. The order was complete, well packaged and exactly what I ordered. Overall, a great experience and I will oder from them again!

Simrad cruise 7 arrived 2 days after I… Simrad cruise 7 arrived 2 days after I placed the order. Well boxed and in good condition. Nice simple unit, easy install. Bright screen and user friendly controls. No nmea or radar inputs but why have those options if you’re not going to use them, which the majority of recreational boaters won’t. GPS works well and the pre loaded c maps offer decent charts and shows the depth as well. Hard to beat the price too.

The first women who helped me was… The first women who helped me was difficult to understand and didn't seem to have a good working knowledge of the product. By my third call I connected with someone who understood the product and escalated when necessary. Bottom line we are still not sure why I lost my side scan icon on the home page.

customer support is very bad. customer support is very bad. just as good as having none. will never buy again