UPDATE To: I ordered an accessory 24 Feb 2023 UPDATE: I'm revising my review. The company responded to my correspondence quickly - apparently there was a glitch in the finance system. My order was processed extremely quick and shipment arrive in less than 48 hours! There was no fault with the company. I ordered an accessory 24 Feb 2023 - as of today I have not received any response from Simrad concerning my order. The order is a simple power cord - nothing large. No response from any company is a no-go!

Simrad cruise 7 arrived 2 days after I… Simrad cruise 7 arrived 2 days after I placed the order. Well boxed and in good condition. Nice simple unit, easy install. Bright screen and user friendly controls. No nmea or radar inputs but why have those options if you’re not going to use them, which the majority of recreational boaters won’t. GPS works well and the pre loaded c maps offer decent charts and shows the depth as well. Hard to beat the price too.

The NS EVO2.. The NS EVO2... Do you know Simrad wilfully and knowingly continued to sell these units well after they started receiving complaints about the touch screen? No, neither did we until the fault appeared after the warranty period expired. Their offer when we did a 'please explain' was a " remanufactured" unit (2nd hand rebuilt) with no warranty and half price. Found proof that they knew the screens fail at leased a year before we bought ours. How can you trust an organisation that considers that acceptable business practice? The transducer also has started to deliminate! Doesnt end there. The IS20 anemometer display could never be calibrated with the EVO2. Wind direction always off. Simrad? NEVER AGAIN.

Purchasing through the website is easy… Purchasing through the website is easy and very effective. Simrad should get 5 stars for that. Unfortunately tech support is hard to reach, and although they are very kind and serious, don’t expect a follow up to a problem left unresolved. Great products, but not easy to use, and support needs more staffing.

The first women who helped me was… The first women who helped me was difficult to understand and didn't seem to have a good working knowledge of the product. By my third call I connected with someone who understood the product and escalated when necessary. Bottom line we are still not sure why I lost my side scan icon on the home page.