Leon
GBWeak MFD, multi function display buy different. Thousands of dollars down in the drink, for the lack of replacement tri-cable for their weather radar interface. Spent hours on the phone, gave serial numbers, I now think they were just full of sh*# and my nss evo2 is garbage. All because current cable has damage. Hours with tech support, escalated and told I need to buy new system for wm-4 equipment according to Supervisor! Nope, I will choose another brand as this not supporting replacement parts is a terrible excuse for customer service, sharing with marina accounts. One generation later product and no support? WEAK
Chris C.
GBWanted to purchase a transducer for… Wanted to purchase a transducer for SideScan capability. Representative looked up the correct part number based on my unit’s serial number. Ordered and received the part in a few days. Gave 4 stars due to seeing the same item on EBay for $100 less.
Keith
GBcustomer support is very bad. customer support is very bad. just as good as having none. will never buy again
Dan Lash
GBApp does not work App does not work. No weather data, downloaded maps do not zoom in to show detail. Customer service is useless, 1.5 hrs on hold only to be told specialists are in Europe and they are closed. Do not buy Simrad app premium.
Kevin
GBNo GO XSE.... Got a replacement cover for a GO XSE. It was the most confusing and confounded experience you will ever endure. Nothing is straight forward. They don't explain you have to know screen size and mounting before selecting the cover. Much like other reviews it was not a good experience. The cover I got is a sloppy fit but most lively because it is not exactly correct. Seems to me when you sell a product the SPECIFIC manual should come with it not some catch all booklet. For a name like Simrad I think they can do better....