Great experience; reasonable pricing. Very simple and easy; garage help was great; shuttle was there and took us right to the ship after loading the bags for us. Helped unload the bag also. Shuttle was there when we disembarked and took us right to the garage. Helped load the bags again and helped unload at the garage. Got to our vehicle and exited the garage by putting our ticket in the machine and we were on our way home. FYI Garage is very low so the height measurement given is correct. Most large pickups will not fit.

Port parking options. I'm going to be driving to the port form out of state and the website was easy to use for port parking. Only thing would be to have a little easier for people to find port parking, not default to airport parking options - I almost made reservations for the airport and not port parking.

Great service and very convenient Great service and very convenient. Once we retrieved our baggage we called the Embassy Suites and our driver arrived within 10 minutes. It was 7 degrees and he grabbed our gas and took care of everything. A very friendly conversant likable guy. And when we got to the hotel parking lot, he drove straight to the back of our car and said, “pop your trunk” and he loaded our bags into it so we wouldn’t have to be out in the cold any longer than necessary! Will definitely use them again.

I had great customer service regarding an error in parking days I made a parking reservation and ended up with the wrong number of parking days. I left a message regarding the error and a day later, my parking stay was adjusted to the correct number of days. I also received a call from the parking office letting me know that they had corrected the initial parking days error that I made. I thought that was great customer service.

I had a problem only once when the… I had a problem only once when the hotel shuttle instead of going straight to the airport went to some other hotels to pick up people and due to that I had to miss my flight. Other than that I never had any issue and I have recommended many family and friends for this site