The experience being shuttled from the… The experience being shuttled from the parking spot to the airport was great. The experience coming back was miserable. We waited for two hours for the shuttle at the airport. The lady driving the shuttle was very rude. The experience was not the best I will in the future use the services, but with a different shuttle/hotel.

Great service and very convenient Great service and very convenient. Once we retrieved our baggage we called the Embassy Suites and our driver arrived within 10 minutes. It was 7 degrees and he grabbed our gas and took care of everything. A very friendly conversant likable guy. And when we got to the hotel parking lot, he drove straight to the back of our car and said, “pop your trunk” and he loaded our bags into it so we wouldn’t have to be out in the cold any longer than necessary! Will definitely use them again.

Broken window smashed and car damage!! My car was broken into. They smashed my window sending glass down on the seat of my Infiniti QX50 and glass scratched my paint and interior leather parts. I’m still waiting for a return call from the Hotel Manager. It’s been over 30 hours since I call for him/her. Damages will be several thousand dollars.They should pay the whole bill. I’m looking for them to pay my deductible. If not Small Claims Court here we come. This has happened there several times I’ve been told now! Holiday Inn and Suites North at the Atlanta airport needs to step up and do the right thing!

Reassured we had a parking spot, but we didn't! We paid for a parking reservation at a parking company near the Jacksonville, Florida airport. Upon arrival we found there was no spot. Apparently, there was no communication between you and the company, Park EZ Fly, at 1759 Airport Road, Jacksonville, FL! We eventually found a spot at a nearby hotel, but we feel that your company is essentially a scam! My husband called the number listed on the email you sent us which did not go to the actual parking location, but back to your company. He was reassured that we would have a space. How could you do this without checking with the actual parking place, Park EZ Fly? Thank you, AirportParkingInc.com for explaining why we didn't have a parking spot that we fully expected to have. We also thank you for refunding our money, and we definitely thank you for the lesson we learned about parking! We hope you can set EZ Fly straight because they are the ones that didn't follow through with the agreement they have with you. Thanks again for trying to help us and Happy New Year to you!

This is my first time parking at this… This is my first time parking at this location for a cruise. We did not have to wait long for the shuttle to bring us to the port and on the way back we didn’t have to wait either to get back to the parking garage. It was very convenient and less costly than other parking garages in the area. We will definitely use this location again for future travels.