Great customer service! Great customer service!! I made an error when booking and couldn't change myself. I called and the phone was immediately answered, and I had the pleasure of dealing with a very nice and helpful person. I wish I could remember her name, but she was awesome!!!

convience easy registration; ease of parking at hotel with shuttle service great. conveinient locations for parking near airport. However, on the return trip the shuttles stopped at 5pm and a taxi head to be utilized costing an additional 15$ to go less than 1 mile. There is also an increase of cost to park during holiday times.

Great service and very convenient Great service and very convenient. Once we retrieved our baggage we called the Embassy Suites and our driver arrived within 10 minutes. It was 7 degrees and he grabbed our gas and took care of everything. A very friendly conversant likable guy. And when we got to the hotel parking lot, he drove straight to the back of our car and said, “pop your trunk” and he loaded our bags into it so we wouldn’t have to be out in the cold any longer than necessary! Will definitely use them again.

We loved the Fulton Garage! The gentleman at the entry walked us through the whole process. He was wonderful! We parked on the roof…$30 cheaper than in the garage. For our cruise, it was wonderful

Reassured we had a parking spot, but we didn't! We paid for a parking reservation at a parking company near the Jacksonville, Florida airport. Upon arrival we found there was no spot. Apparently, there was no communication between you and the company, Park EZ Fly, at 1759 Airport Road, Jacksonville, FL! We eventually found a spot at a nearby hotel, but we feel that your company is essentially a scam! My husband called the number listed on the email you sent us which did not go to the actual parking location, but back to your company. He was reassured that we would have a space. How could you do this without checking with the actual parking place, Park EZ Fly? Thank you, AirportParkingInc.com for explaining why we didn't have a parking spot that we fully expected to have. We also thank you for refunding our money, and we definitely thank you for the lesson we learned about parking! We hope you can set EZ Fly straight because they are the ones that didn't follow through with the agreement they have with you. Thanks again for trying to help us and Happy New Year to you!