Always an easy experience every time we… Always an easy experience every time we utilize this service. I’ve been parking at the Radisson for a few years now and never had any problems. Absolutely love it and will continue to use this service for years to come.

Shuttle pick up disaster Everything went smoothly on drop off but return was disasterous. I called the number stamped on my receipt and it went to voice mail that wouldn't accept the message as "mail box full" then hung up on me. This happened twice while we waited a total of 45 minutes for shuttle that was surposed to circle every 15 minutes. When I finally called the hotel desk they said I was on "wrong level, need to go upstairs to different door to wait". I was never told of change in shuttle route when we dropped off car. Waited in freezing weather for an hour. Unacceptable performance. Could have been avoided with clear communications from clerk on day of drop off. Will not use this service again.

This is my first time parking at this… This is my first time parking at this location for a cruise. We did not have to wait long for the shuttle to bring us to the port and on the way back we didn’t have to wait either to get back to the parking garage. It was very convenient and less costly than other parking garages in the area. We will definitely use this location again for future travels.

I had great customer service regarding an error in parking days I made a parking reservation and ended up with the wrong number of parking days. I left a message regarding the error and a day later, my parking stay was adjusted to the correct number of days. I also received a call from the parking office letting me know that they had corrected the initial parking days error that I made. I thought that was great customer service.

The gentleman that shuttled us back… The gentleman that shuttled us back from the airport was absolutely wonderful! He went above and beyond and even loaded our luggage into our car for us!