Shuttle pick up disaster Everything went smoothly on drop off but return was disasterous. I called the number stamped on my receipt and it went to voice mail that wouldn't accept the message as "mail box full" then hung up on me. This happened twice while we waited a total of 45 minutes for shuttle that was surposed to circle every 15 minutes. When I finally called the hotel desk they said I was on "wrong level, need to go upstairs to different door to wait". I was never told of change in shuttle route when we dropped off car. Waited in freezing weather for an hour. Unacceptable performance. Could have been avoided with clear communications from clerk on day of drop off. Will not use this service again.

Travel Feb 2024 It worked as expected, the price was right, and the pickup and delivery were great with little time lost. I will use the servicevagain

Broken window smashed and car damage!! My car was broken into. They smashed my window sending glass down on the seat of my Infiniti QX50 and glass scratched my paint and interior leather parts. I’m still waiting for a return call from the Hotel Manager. It’s been over 30 hours since I call for him/her. Damages will be several thousand dollars.They should pay the whole bill. I’m looking for them to pay my deductible. If not Small Claims Court here we come. This has happened there several times I’ve been told now! Holiday Inn and Suites North at the Atlanta airport needs to step up and do the right thing!

We loved the Fulton Garage! The gentleman at the entry walked us through the whole process. He was wonderful! We parked on the roof…$30 cheaper than in the garage. For our cruise, it was wonderful

The gentleman that shuttled us back… The gentleman that shuttled us back from the airport was absolutely wonderful! He went above and beyond and even loaded our luggage into our car for us!