Parked at the Element Hotel at Miami…and was charged for no cost parking - Very frustrated Parked at the Element Hotel at Miami Airport. It was only after dutifully scanning the QR code and arranging parking that I realized parking charges were being suspended due to construction on-site. I have been charged over $50 for parking that I have no idea how to reverse. Parking.com provides no contact information for help or assistance. I am extremely disappointed in Parking.com and will go out of my way to avoid using it in the future.

Overall great but- Overall great, but being able to extend the time within like a 10 minute grace period, if it times out, would be awesome. I had to leave the table mid meal/conversation to go outside and start a new session. So having the ability to restart it if needed (within a short period of course because it does give plenty of notice if you have your phone out) would be helpful for those of us that put our phones away to be polite when having lunch with company.

Positive Representative The attendant working that day was very kind,helpful and professional.Please make sure you give her the good review. It was at the showcase mall parking garage in Las vegas👍

Was told did not need a pass for this location but that's misinformation The receipt we received explicitly stated that a parking pass was not needed, and that entry would be based on license plate number. However when we arrived, we were asked for our pass by the attendant who had a list of only a few plate numbers. Definitely keep your receipt.

Paid for parking then found out it was… Paid for parking then found out it was free on weekdays for Ceasers rewards holders hence no exit code so should not have paid !!!! Cannot see a way of requesting a refund so was not happy