Everything went well until I tried to… Everything went well until I tried to leave the parking garage. It was early in the morning and the gate would not open when I scanned the QR code. The assistance button did no good because I couldn't understand the lady trying to help. After trying many options, the garage attendant arrived and opened the gate.

No parking attendant available The information that I received indicated that a parking attendant would be available at the entrance and exit. No one was there. It didn't matter on the way in, but on the way out, the machine would not accept the QR code on my confirmation. Three cars were waiting behind me. Finally, I paid with a credit card. The company did reimburse me for the amount I paid to reserve a spot.

Everything was fine Everything was fine. Was easy to use and convenient. The only hard part was inputting all requested information, that may be easier for me if I created an account. Not sure if that was an option.

It was not extremely difficult to… It was not extremely difficult to navigate the online payment for the first time, but I will say, if my parents had driven themselves, they would never have been able to do it on their phones. More instructions posted would be good. They were completely confused and they are pretty good with their phones.

Was told did not need a pass for this location but that's misinformation The receipt we received explicitly stated that a parking pass was not needed, and that entry would be based on license plate number. However when we arrived, we were asked for our pass by the attendant who had a list of only a few plate numbers. Definitely keep your receipt.