Overall a very good experience Getting in and out of the garage with my QR code was very easy and convenient. I was disappointed that the parking was only good until 10:30 p.m. my concert went on to a little after 11:00 and I had to pay an additional $12 for my parking spot for that half an hour. I'll know next time

Greedy Data grab. Put back the in-person kiosk. This parking lot used to have a kiosk I could pay for with cash or a card. Now they've switched it to website only, which was a pain when I was in a hurry and also didn't want to do because now I'm in this data broker nonsense and started getting these spam emails which I did not want to do JUST TO PARK MY DAMN CAR.

It was not extremely difficult to… It was not extremely difficult to navigate the online payment for the first time, but I will say, if my parents had driven themselves, they would never have been able to do it on their phones. More instructions posted would be good. They were completely confused and they are pretty good with their phones.

Options are not clear The screen layout was very confusing. The screen shows 3 different time amounts but doesn't allow you to choose one and you don't know until after your card has been processed how much time you just purchased. You also don't know the dollar value for each hour. There is no option for a paper receipt.

Place is a rip off Extremely expensive for what they offer. They take advantage of the situation that they’re in a high-end area and they charge you $20 an hour ridiculous. There’s no security guard if there is a security guard he’s doing the most minimal work possible, just cause I didn’t see a security guard working at the time doesn’t mean that the guy should have a job, but I do agree that the guy is not a high Level professional risk himself to protect your property. This place is a rip off extremely disrespectful to the consumer by charging so much and giving so little, there is a valet parking for literally what they charge you an hour at this parking lot. If you don’t see homeless people taking dump Next to trash cans Do not park here.