Horrible experience! Horrible experience! Very confusing on where to check in and where to park the car. Hardly any spots left. When confirming our reservation, times were 7:30-2:30. Once we checked in, we were handed a paper stating pick up times from the cruise terminal were until 11:00 AM. We were not able to disembark our cruise ship until 11:30. THEREFORE, we had to get to the garage by cab costing us an extra $30.00. We tried to contact WePark InMiami several times. However, their mailbox was full and no-one ever answered the phone. Never again!!!!

Beware if you have a problem I’ve used Weparkinmiami several times in the past and haven’t had any problems until now. I reserved parking for April and didn’t receive an email confirmation. I tried calling the number on the website which was NEVER answered and the mailbox was always full so I couldn’t leave a message. I’ve tried emailing them as well, with the same result….NO response. Ive been trying for 4 days now. I’ve paid for my upcoming parking and need a confirmation so I can enter the ramp. Evidently no one is available if you have a problem. SOL is how they’ve left me feeling. Hopefully this review will inspire someone to contact me.

Your location is very difficult to… Your location is very difficult to find. We ended up going around 3 times before we found your entrance. The sign is way too small. The address on your website is not the location of the garage. GPS takes you to another location. When we arrived in port the phone number on the sheet provided by driver was out of service. Very poor experience. We’ll pay extra next time and park across from our terminal

'Good drivers and personnel Personal was ok but digital key didn't work at all please fix your technology issues they are. A problem. I couldn't even leave the parking lot

Unreliable 1. Not enough vans for number of customers that need transporting to the port - an hour wait. 2. Upon return from cruise, there was no pick up/tranportation provided back to the garage. 3. No answer on the phone when calling about pickup. 4. After waiting over and hour and a half, had to pay $30 for uber ride to the garage. 5. No customer service process for reporting or resolving problems.