Easy to follow instructions for booking Easy to follow instructions for booking. I will update the review after we complete our trip this winter.

Need more Shuttles! We arrived Saturday March 16, 2024, with what we thoight was plenty of time to get onboard for our 1:30 scheduled arrival aboard Carnival Horizon. However, there was a very long line just to check in for the shuttle once we parked. There were only 3 shuttles running to the cruise ships! There were so many people waiting for a ride. We ended up waiting over 2 hours for our ride, our shuttle was full and there were people who had waited 3 hours and probably longer! The wait was standing in line, in a hot garage without any air circulation nor any water for hydration! Because of the long wait, we arrived too late to check our baggage and had to carry ALL of our bags on board. They should have more shuttles running as they know how many cruise and what time they leave.

The experience was good The experience was good. But, being picked up at the port on our way home. That was a different story. People can be so rude and cut you off when you’re disabled. We waited an hour and a half before the courtesy van showed up.

It was so simple It was so simple. We drove up and presented the reservation and QR code, parked and proceeded to the van pickup area. The van arrived quickly and dropped us off in less than 10 minutes at the port. Someone from the ship was waiting at the drop point to take the tagged luggage onboard. Upon coming back the van was waiting right where he dropped us off. It was such an easy process and the price was perfect. We will definitely use them again

'Good drivers and personnel Personal was ok but digital key didn't work at all please fix your technology issues they are. A problem. I couldn't even leave the parking lot