Their advertisement said it was Valay… Their advertisement said it was Valay parking. It was not. The attendant that gave us the parking ticket said to park on level 6 but unloading your luggage was on level 7 before you parked. He gave no such instructions. The address of the garage sent in the reservation email was 850 2nd Ave and the garage is not at that address. The drivers of the vans took 20 minutes to figure out which van to put us in to take us to the port. They got into an argument over who was going to which terminal. The pickup was much better.

Damage from dripping white goo landing… Damage from dripping white goo landing on the hood of my new black Nissan Pathfinder. No one ever got back to me. Estimated damage is $520.00. I wrote numerous times, and tried calling numerous times. irresponsible company dodging the bullet. SHAME ON YOU!!!!!!!!!!!!!

Your location is very difficult to… Your location is very difficult to find. We ended up going around 3 times before we found your entrance. The sign is way too small. The address on your website is not the location of the garage. GPS takes you to another location. When we arrived in port the phone number on the sheet provided by driver was out of service. Very poor experience. We’ll pay extra next time and park across from our terminal

Fast and efficient Fast and efficient! Was checked in, whisked away to the port and on the ship within 30 ish minutes. The return process was equally as smooth! Kind and professional employees! Would highly recommend and will use them again!

A Huge Inconvenience Finding the garage was horrible. Pick up was delayed. Would not recommend.