Easy to follow instructions for booking Easy to follow instructions for booking. I will update the review after we complete our trip this winter.

Horrible experience! Horrible experience! Very confusing on where to check in and where to park the car. Hardly any spots left. When confirming our reservation, times were 7:30-2:30. Once we checked in, we were handed a paper stating pick up times from the cruise terminal were until 11:00 AM. We were not able to disembark our cruise ship until 11:30. THEREFORE, we had to get to the garage by cab costing us an extra $30.00. We tried to contact WePark InMiami several times. However, their mailbox was full and no-one ever answered the phone. Never again!!!!

Unreliable 1. Not enough vans for number of customers that need transporting to the port - an hour wait. 2. Upon return from cruise, there was no pick up/tranportation provided back to the garage. 3. No answer on the phone when calling about pickup. 4. After waiting over and hour and a half, had to pay $30 for uber ride to the garage. 5. No customer service process for reporting or resolving problems.

I made prepaid reservation for 30 March… I made prepaid reservation for 30 March -5 April for $85.52, when I went to leave the garage on 5 April, I had to use my CC again to leave with a charge of $120. I have emailed 4 times asking for a refund of the CC charge, no reply and no refund

DO NOT PARK HERE Arrived at the garage 10:30 to go on a cruise at the port of Miami which is 1 mile away. My check in time for the cruise was 12:00 so i thought i gave myself enough time. Upon arrival I park on level 9 as instructed and meet with the parking attendant to give my Tag number on level 8. Well there was 5 lines of people each going to a different cruise ship, fine. I get in line for my ship and waited over 1.5 hours in a hot, dark, no air circulating corner of the garage. I don't speak Spanish but the 2 attendants were definitely not happy with each other yelling back and forth. Another review stated about the metal coming out of the seat, well i must have had that back seat because i almost sat on it. Also waited an hour with not getting picked up after the cruise so we ended up paying a taxi $30 to get us to the garage. Pay the extra $ and park at the Terminal if you are cruising!!