Canopy knew that they had a problem… Canopy knew that they had a problem with the theft of catalytic converters from their parking lot. They informed customers of this AFTER I was on a trip. I could have used the Valet option had I known. Canopy owes its customers both repayment for their losses and timely publication of information. DO NOT EVER USE THIS FACILITY. True rating is minus 5 stars.

COVERED PARKING CATALYTIC CONVERTER… COVERED PARKING CATALYTIC CONVERTER THEFT. Commerce City police states “theft of catalytic converter almost always happens at Canopy Airport Parking. No security is present.” Manager Clayton Hopkins doesn’t return any contact from me despite the front desk promising a full refund. (None received) I suspect Canopy Airport Parking of assisting or actively participating in a cat theft ring. Do not park here!

Left my keys in the car-contacted… Left my keys in the car-contacted security who retrieved my keys and locked car. Appreciated the prompt service and call back. I will certainly use this facility again. Thanks for the great service and call back. Made my trip less stressful. Thank you!

The female shuttle bus driver we had on… The female shuttle bus driver we had on July 18th (about 3:30am) is wonderful!! We have had her before. If all employees were as knowledgeable and personable as she is, WOW! Great customer service!

Great service, rough parking lot Your service at Denver International Airport is GREAT! Our pickup and return were perfect. However, the condition of your lot, i.e. the potholes are horrible. You could break an axle if you are not careful. You need to do some long needed maintenance.