Jayce
GBSLOWEST Customer Service with unhelpful response I accidentally booked a parking space for an ungodly time I DID NOT need. I tried to cancel instantaneously but they would not respond (kind of expected it was 3 in the morning). HOWEVER, they responded literally a WEEK later with a passive aggressive reminder of the cancellation policy and a credit I will never use because like hell am I going to book with someone who takes so long to respond to customer service. I want my actual $7 back, not some credit a week late that I will not be using.
ALANA FORSTER
GBEase of making reservation online Ease of making reservation online, customer service when I had a question. However, the Lot# was correct but the street name was not correct. There were two entrances but on both signs it indicated another street name not the one listed online.
VSchosen
GBDisappointed I was scheduled to meet a friend, only to discover that she was turned away upon arrival at the parking lot by an attendant who told her she was at the wrong location. This was not true; her parking was prepaid and she had to park elsewhere and pay another fee. And, the attendant was rude which put a damper on the start of the evening!
Forrest
GBUsing ParWhiz was annoying Using ParWhiz was annoying. When I got to the parking lot that I had reserved, I didn't realize that I was supposed to take a ticket. So I spent a few minutes trying to use my emailed PassWhiz code to get in. When I left, it was even worse, it told me that my PassWhiz code was "used" and it wouldn't open the gate. I had to wait for an attendant and read the numbers next to the code to him. Finally, I could have gotten the same rate and saved the ParWhiz $1.80 fee by just parking "normally." This turned out to be a waste of time and money. Very disappointed.
Tom Voorhis
GBDon’t trust this company. Lot was not accessible. ParkWhiz refused to give refund. Don’t trust this company