I purchased tickets to Cirque du Soleil… I purchased tickets to Cirque du Soleil as well as reserved a parking spot through Parkwhiz. The purchase seemed easy enough but I was never sent a barcode to use. I couldn’t use it so I lost my money & had to use more $ to park. The parking attendant said this is common among Parkwhiz purchases. Definitely will never purchase from them again!

Booked from 04.22.2024 to 05.06.2024 in… Booked from 04.22.2024 to 05.06.2024 in Bosten . My flight was canceled. Used there service for about 6 hrs. Asking for refund on there app and via email and got no response @ all ( paid almost 270 $ ).

Gouging or honest mistake? The experience of booking and parking was excellent. However I felt taken advantage on pricing. On leaving the attendant scanned our ticket to show a fee of $116 for our 2 day stay. The ParkWhiz fee was $191, leaving me feeling gouged. I assume the garage didn’t classify my Evoque as a large SUV but ParkWhiz did. I don’t know if this an honest disconnect or a structural money grabbing practice of ParkWhiz.

Beware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.

Excellent customer service Excellent customer service. I booked a garage in Astoria (Astoria Central Parking on 31st St) but then had to leave my car with the mechanic for a few days and ended up not needing the parking. I called ParkWhiz to cancel a 4-day reservation the day after it had started (I forgot to cancel the day before). They called the parking garage for me and originally offered me a $30 credit (the total had been $80 + tax). I asked whether they could give me a full refund for the 3 days that hadn't passed yet ($60)—the garage's usual cancellation policy is free cancellation before your reservation begins. She got back on the other line and negotiated for me and when she came back about 5-10 minutes later, she offered me a refund of $60, plus a credit of $20 for the previous day. She was so nice and really went above and beyond and it made my day better! (And softened the blow of my hefty mechanic bill.) Will definitely be using their services again.