Ease of making reservation online Ease of making reservation online, customer service when I had a question. However, the Lot# was correct but the street name was not correct. There were two entrances but on both signs it indicated another street name not the one listed online.

SLOWEST Customer Service with unhelpful response I accidentally booked a parking space for an ungodly time I DID NOT need. I tried to cancel instantaneously but they would not respond (kind of expected it was 3 in the morning). HOWEVER, they responded literally a WEEK later with a passive aggressive reminder of the cancellation policy and a credit I will never use because like hell am I going to book with someone who takes so long to respond to customer service. I want my actual $7 back, not some credit a week late that I will not be using.

Don’t use parkwiz they don’t backup their poor service Don’t use parkwiz. They do not communicate with their local parking venues. Our concert in Austin got cancelled and the rescheduled. They sent a email with updated parking pass but when we got there the machine stated that our parking pass had expired. Line of cars behind me waiting to get in so we decided to just pay for a new pass. When I contacted parkwiz after the concert that stated that their was nothing they could do. After speaking with several supervisors they agreed to refund my original pass but stated that the extra money that I had to pay was out of their control. I will never use them again. Horrible customer service. Go to their website and look at their reviews and see all of the other complaints.

No customer service. Problem at garage you're on your own. Parkwhiz provided QR code did not work at garage for entry or exit. Called customer service after getting into garage. Long waits, their message was to text so I did. No response. Had to contact garage operator (remote) to exit garage.

Save yourself the grief I purchased a ticket for a concert, and then a few days later asked for a refund due to just getting a hotel room close to the venue. The parking ticket was way overpriced once it was all said and done. I received an E-mail that I'd receive a refund within 3-5 business days. Well, that never happened. I contacted the company who told me to contact my bank about the refund policies. Yeah, no refund was ever sent to my bank.