James
USIt is very efficient to get in and out… It is very efficient to get in and out of the parking lot at the arena. The lanes you have created with cones are helpful and clear. The experience has been terrific each of the four times we have been to the arena since it opened.
ALANA FORSTER
USEase of making reservation online Ease of making reservation online, customer service when I had a question. However, the Lot# was correct but the street name was not correct. There were two entrances but on both signs it indicated another street name not the one listed online.
DAVID
USGreat experience Great experience. Easy in and out. Covered. Seems safe. Great location for Lucas Oil Stadium & restaurants/bars. I would use again.
Tom Brown
USDon’t use parkwiz they don’t backup their poor service Don’t use parkwiz. They do not communicate with their local parking venues. Our concert in Austin got cancelled and the rescheduled. They sent a email with updated parking pass but when we got there the machine stated that our parking pass had expired. Line of cars behind me waiting to get in so we decided to just pay for a new pass. When I contacted parkwiz after the concert that stated that their was nothing they could do. After speaking with several supervisors they agreed to refund my original pass but stated that the extra money that I had to pay was out of their control. I will never use them again. Horrible customer service. Go to their website and look at their reviews and see all of the other complaints.
Efren Mendez
USBeware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.