James
GBIt is very efficient to get in and out… It is very efficient to get in and out of the parking lot at the arena. The lanes you have created with cones are helpful and clear. The experience has been terrific each of the four times we have been to the arena since it opened.
stewart warburton
GBGouging or honest mistake? The experience of booking and parking was excellent. However I felt taken advantage on pricing. On leaving the attendant scanned our ticket to show a fee of $116 for our 2 day stay. The ParkWhiz fee was $191, leaving me feeling gouged. I assume the garage didn’t classify my Evoque as a large SUV but ParkWhiz did. I don’t know if this an honest disconnect or a structural money grabbing practice of ParkWhiz.
Efren Mendez
GBBeware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.
Andy
GBWhen I came back When I came back, I found out that my backseat window were broken. Thankfully I took the precious belongings.
Sidney
GBNo customer service. Problem at garage you're on your own. Parkwhiz provided QR code did not work at garage for entry or exit. Called customer service after getting into garage. Long waits, their message was to text so I did. No response. Had to contact garage operator (remote) to exit garage.