Efren Mendez
GBBeware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.
ALANA FORSTER
GBEase of making reservation online Ease of making reservation online, customer service when I had a question. However, the Lot# was correct but the street name was not correct. There were two entrances but on both signs it indicated another street name not the one listed online.
Christina A.
GBExpensive parking, and a scam The parking lot was in a good spot, and they advertise that you can pay by QR code, but the Parkwhiz app didn’t update the parking attendant’s ticket computer, so we got a ticket even though I extended our time way before the original expiration time. The parking attendant said that it doesn’t work to extend the time online, but there are no signs saying so anywhere in the lot. We got a $95 ticket plus paying over $80 for parking.
DAVID
GBGreat experience Great experience. Easy in and out. Covered. Seems safe. Great location for Lucas Oil Stadium & restaurants/bars. I would use again.
SUZY
GBDon’t bother with this service Don’t use this app you are paying more for parking . Recently used and I could not exit garage had to call security and wait until he called the head of security to let us out . Emailed park whiz to report did not offer my money back. Will never use again