Save yourself the grief I purchased a ticket for a concert, and then a few days later asked for a refund due to just getting a hotel room close to the venue. The parking ticket was way overpriced once it was all said and done. I received an E-mail that I'd receive a refund within 3-5 business days. Well, that never happened. I contacted the company who told me to contact my bank about the refund policies. Yeah, no refund was ever sent to my bank.

Beware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.

When I came back When I came back, I found out that my backseat window were broken. Thankfully I took the precious belongings.

Expensive parking, and a scam The parking lot was in a good spot, and they advertise that you can pay by QR code, but the Parkwhiz app didn’t update the parking attendant’s ticket computer, so we got a ticket even though I extended our time way before the original expiration time. The parking attendant said that it doesn’t work to extend the time online, but there are no signs saying so anywhere in the lot. We got a $95 ticket plus paying over $80 for parking.

I purchased tickets to Cirque du Soleil… I purchased tickets to Cirque du Soleil as well as reserved a parking spot through Parkwhiz. The purchase seemed easy enough but I was never sent a barcode to use. I couldn’t use it so I lost my money & had to use more $ to park. The parking attendant said this is common among Parkwhiz purchases. Definitely will never purchase from them again!