Don’t use parkwiz they don’t backup their poor service Don’t use parkwiz. They do not communicate with their local parking venues. Our concert in Austin got cancelled and the rescheduled. They sent a email with updated parking pass but when we got there the machine stated that our parking pass had expired. Line of cars behind me waiting to get in so we decided to just pay for a new pass. When I contacted parkwiz after the concert that stated that their was nothing they could do. After speaking with several supervisors they agreed to refund my original pass but stated that the extra money that I had to pay was out of their control. I will never use them again. Horrible customer service. Go to their website and look at their reviews and see all of the other complaints.

Beware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.

Booked from 04.22.2024 to 05.06.2024 in… Booked from 04.22.2024 to 05.06.2024 in Bosten . My flight was canceled. Used there service for about 6 hrs. Asking for refund on there app and via email and got no response @ all ( paid almost 270 $ ).

Excellent customer service Excellent customer service. I booked a garage in Astoria (Astoria Central Parking on 31st St) but then had to leave my car with the mechanic for a few days and ended up not needing the parking. I called ParkWhiz to cancel a 4-day reservation the day after it had started (I forgot to cancel the day before). They called the parking garage for me and originally offered me a $30 credit (the total had been $80 + tax). I asked whether they could give me a full refund for the 3 days that hadn't passed yet ($60)—the garage's usual cancellation policy is free cancellation before your reservation begins. She got back on the other line and negotiated for me and when she came back about 5-10 minutes later, she offered me a refund of $60, plus a credit of $20 for the previous day. She was so nice and really went above and beyond and it made my day better! (And softened the blow of my hefty mechanic bill.) Will definitely be using their services again.

Great experience Great experience. Easy in and out. Covered. Seems safe. Great location for Lucas Oil Stadium & restaurants/bars. I would use again.