Efren Mendez
GBBeware of Overbookings! Drove from San Francisco to Los Angeles for a concert. Got there within 10 minutes of my reservation time only to find the lot full and closed off. Had to use the valet service next door. Very frustrating. UPDATE: ParkWhiz was very responsive to my issue, and refunded my money. I also had a second booking with them in San Diego which went smoothly. Upgrading to 3 stars.
Jayce
GBSLOWEST Customer Service with unhelpful response I accidentally booked a parking space for an ungodly time I DID NOT need. I tried to cancel instantaneously but they would not respond (kind of expected it was 3 in the morning). HOWEVER, they responded literally a WEEK later with a passive aggressive reminder of the cancellation policy and a credit I will never use because like hell am I going to book with someone who takes so long to respond to customer service. I want my actual $7 back, not some credit a week late that I will not be using.
XPD DXP
CABooked from 04.22.2024 to 05.06.2024 in… Booked from 04.22.2024 to 05.06.2024 in Bosten . My flight was canceled. Used there service for about 6 hrs. Asking for refund on there app and via email and got no response @ all ( paid almost 270 $ ).
Forrest
GBUsing ParWhiz was annoying Using ParWhiz was annoying. When I got to the parking lot that I had reserved, I didn't realize that I was supposed to take a ticket. So I spent a few minutes trying to use my emailed PassWhiz code to get in. When I left, it was even worse, it told me that my PassWhiz code was "used" and it wouldn't open the gate. I had to wait for an attendant and read the numbers next to the code to him. Finally, I could have gotten the same rate and saved the ParWhiz $1.80 fee by just parking "normally." This turned out to be a waste of time and money. Very disappointed.
Christina A.
GBExpensive parking, and a scam The parking lot was in a good spot, and they advertise that you can pay by QR code, but the Parkwhiz app didn’t update the parking attendant’s ticket computer, so we got a ticket even though I extended our time way before the original expiration time. The parking attendant said that it doesn’t work to extend the time online, but there are no signs saying so anywhere in the lot. We got a $95 ticket plus paying over $80 for parking.