GREAT EXPERIENCE FROM START TO FINISH GREAT EXPERIENCE FROM START TO FINISH - THE NEW YORK SALE OFFICE (MARIO OR VINNY?) RESEARCHED AND ANSWERED ALL MY QUESTIONS, WORKED WITH ME TO BEAT THE COMPETITORS PRICING. ALL TOOLS ARRIVED (WELL PACKAGED) WITHIN TWO BUSINESS DAYS! THIS WAS A HIGH DOLLAR PURCHASE, FELT CONFIDENT FROM THE BEGINING TO END. THANK YOU BOB L.

Great Price, Quick Shipment, and Great Service They provide great pricing, fast shipment, (had the items in 3 days with free shipping), and great customer service. Had questions about the items I purchased, called the office and the sale rep answered the questions he could and then provided me with contact info to the manufacturer to help me get the rest of my questions answered. To me, being honest and not trying to sales pitch me around my questions is great customer service and very rare these days.

Everything was great except not all… Everything was great except not all shipping charges were added at checkout. After paying $250 for freight shipping I was called later that day and told I needed to pay another $70 because I was having it shipped to a residential address. On the Checkout page they should have it where it asks you if this is a residential address, if so add $70. There are other shipping charges that can be added too that they should ask you about before you completely checkout.

Mario was able to answer all my…purchase experience Mario was able to answer all my questions even went above and beyond to get a Robinair rep on the phone to verify his answers. Little while after that when i was placing the order he called and made sure the process was going good for me.

Awesome customer support and honest people! Great communication with AES and contact info for the carrier they used. Everybody I dealt with was very knowledgeable. Shipped quickly and the customer support after the sale is top notch! Bought my 2 post lift a couple months ago and couldn't be happier.