Robert Hoag
GBGreat Price, Quick Shipment, and Great Service They provide great pricing, fast shipment, (had the items in 3 days with free shipping), and great customer service. Had questions about the items I purchased, called the office and the sale rep answered the questions he could and then provided me with contact info to the manufacturer to help me get the rest of my questions answered. To me, being honest and not trying to sales pitch me around my questions is great customer service and very rare these days.
BRUCE BLACKMAN
GBReceived very good customer service… Received very good customer service from Automotive Equipment Specialists. I ordered the wrong diagnostic scanner and they went out of their way to ensure I was able to get the scanner I wanted. I called and emailed them several times and was either able to speak to someone each time - or if not available my calls were returned in a timely manner, and all of my emails were answered in a timely manner. I would definitely buy from them again. Thank you Automotive Equipment Specialists!
JAMES IRELAND JR
GBVanessa, Alex, and Mario treat you like family!! I have been purchasing different equipment from "Automotive Equipment Specialists" that range from a full ADAS Calibration kit, additional target boards, and a complete Diagnostic Scanner kit. Recently I just priced a wheel alignment system as well. Every time I call, whether it is Vanessa, Alex, or Mario that answers the phone, I feel like I am treated like family. They actually remember who you are when you talk to them, not like other companys I have dealt with in the past where you are just another customer. They are an amazing Team to do business with and I will definately continue to do purchase from them in the future! Thank you for everything!!
Steven Schulfer
GBAwesome customer support and honest people! Great communication with AES and contact info for the carrier they used. Everybody I dealt with was very knowledgeable. Shipped quickly and the customer support after the sale is top notch! Bought my 2 post lift a couple months ago and couldn't be happier.
Brian Robertson
GBLooking for a Maxisys system I was surfing for suppliers of the MaxiSYS diagnostic tools. talked to someone via live chat who suggested the MS908E system. He noted that I would receive 2 years warranty and a free oscilloscope module. Called and talked to the sales person to verify that Maxisys would honor the warranty if purchased from AES. I ordered and received it. So far so good! Excellent communications - received multiple emails regarding shipment/tracking #.