Positive-Good attitude people here The Mod in Japan customer service has a good attitude. CS lady worked to get order placed quickly. Efficient e-mails kept us updated on part status. Will buy more here.

The flawless shopping experience, thank you MIJ! Kenia and the MIJ team are simply amazing! Super helpful and professional team. My requests and concerns are always taken care of as soon as possible, which I really didn't expect. Looking forward to the next business with you!!

Great company to work with Great company to work with, tons of accessories for my Lexus GS 350. Customer service team are personable! Keep it up

Arrived perfectly pads look incredible… Arrived perfectly pads look incredible and excited to put them on and enjoy my brake pad upgrade from oem ! Going on a 2015 Lexus gs350 fsport with rcf rear break caliper upgrade rear break calipers

Considerate shipping There was one little chip in the corner of the hood even though the box wasn’t damaged so it was probably there before. Not big enough to be a big issue but big enough to make note of. Chances are, it was there before Mod even got the product so I wouldn’t be holding it against them. I ordered a carbon fiber hood for an isf. It was delivered within the week of ordering and besides having to find a few bolts to use for the latch, it was an easy install. They made extra sure the package was safe. I ended up receiving a whole pallet with extra empty boxes surrounding it to absorb any impacts. I was a little confused when my hood came on a whole pallet with 3 office chair boxes around it but once I cut off the plastic, it made a lot of sense. They took their precautions when they put it out for shipping and I appreciate it.