Earned my trust Without going into details, I came in at 1:00 pm for a NYS inspection and didn’t leave till just after 6:00 pm. Nick was the architect for making this difficult experience a trust building exercise and Kevin was the force that made it happen. They work hard and they’ve earned my respect and my repeat business. I couldn’t disagree more with Chad ( previous reviewer) regarding Kevin.

May 1 Our bill was larger than expected but your manager Chris couldn’t have been more helpful explaining everything and helping us out. He is a very pleasant, kind and efficient person and you are fortunate to have such a good , hard working employee. On the downside, our car was kept for over a week before the work was completed. Apparently the shop gets only a weekly parts delivery and that slowed down the process considerably. Some of the wrong parts were sent and needed to be exchanged. There should be a mechanism in place for urgently needed parts to exchanged and delivered.

friendly knowledgeable staff I keep… friendly knowledgeable staff I keep coming back because I know my car is being well looked after

My absolute top rating for this shop My absolute top rating for this shop. Melvin and the other guys performed immaculately, listened to my issue, gave the car a thorough inspection and analysis, and fixed the problem. All very courteous and professional. I will definitely be going back there when another tire or brake issue comes up.

With Becky the store manager short… With Becky the store manager short handed and being so helpful in doing her excellent job and the two other employees you better give them a raise you lose them it mavis fault for not taken good care of you staff .