Smart Start, Inc.

Grapevine, TX, United States
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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About Smart Start, Inc.

Smart Start is a privately held company based in Grapevine, TX. It began serving clients on December 1st, 1992. In the years since, it has built a reputation as the leader in alcohol monitoring technology. Smart Start focuses on ignition interlock technologies for vehicles as well as portable alcohol monitoring devices. The company has built one of the largest, most successful programs worldwide. To date Smart Start has served over a million clients and prevented over 6.5 million illegal vehicle starts. In addition, we have provided over 506 million safe starts since 1992. In 2008, Smart Start entered the global market developing a distribution system and representation in 19 countries outside of the U.S. Going forward, the company plans to continue to expand both its international presence as well as its product offerings. The quality of Smart Start devices, their ease of operation, access to over 1000 service centers and a 24/7 bilingual Customer Care Center makes Smart Start the vendor of choice for both clients and monitors. Smart Start's commitment to state of the art technology and best of class service has established themselves as the industry leader.

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Quincy M.
GB

Laurie (I hope I spelled her name… Laurie (I hope I spelled her name right!) was the representative that handled my call and she was just the best all around. She was super nice, very knowledgeable, and extremely helpful. She definitely deserves a raise. 🙂

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Stephen T
GB

Schedule in advance. Tracey was completely knowledgeable and kind when setting up my appointment for May14, here in Kerrville, TX.

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Wendy C
GB

Nimra was absolutely outstanding! Nimra was absolutely outstanding!! She answered every single question I had, was so kind, and provided amazing customer service to this new customer. Thank you so much, Nimra!! 🩷

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Ana Corona
GB

This is by far the worst customer… This is by far the worst customer experience I have ever had . You can never talk to a real person . It takes hours of your day to resolve the smallest issue . They have obvious technical issues with their equipment. They force you to pay fees without having proof of probable cause . I hope some one who needs this service and is definitely paying a high price for such services , look elsewhere .

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Jessica C
GB

Cool team Everyone, starting with the woman on the phone booking the appointment to the man at the front desk in the office, has been so nice and down to earth in helping me get through this process as painless as possible. Thanks team!

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