Joseph Cartier
GBDon’t dink around When I need a tool it’s not time for poor service or inferior product, I go right to nationaltoolwarehouse.com and get the correct order in a timely manner, don’t be a slug
Stuart Nevins
GBExceptional customer service Had something wrong on my order. One phone call and it was straightened out immediately. You don't find companies with customer service like this anymore. And their prices are very competitive. Great experience all around. Would recommend to everyone!!!!!
Cole
GBGreat customer service I purchased an item that had an incorrect description due to a listing error. I had a couple hiccups at first upon trying to correct the issue over the phone, but was called back after the initial call and apologized to for the inconvenience. They offered to exchange the item with what I was anticipating although there was almost a $100 price difference. After the initial call I was unsure if I would ever shop with National Tool Warehouse again. Upon them correcting my issue I will be giving them my business moving forward. Not many companies now a days will admit fault and correct an issue, that alone earns a 5 star review.
customer
GBMy first 2 quarts of paint opened… My first 2 quarts of paint opened during shipping and they replaced them quickly & easily. Thanks for turning a bad experience into a good one!
Terry H
GBHard to find tools I'm a mechanic and fabricator sometimes the tools I like to use in my line of work are hard to find so when I was searching and ran across these guys I was extatic they have a lot of the tools I have been looking for. They have great descriptions and they make it easy to order so I will without a doubt use them again