Cole
GBGreat customer service I purchased an item that had an incorrect description due to a listing error. I had a couple hiccups at first upon trying to correct the issue over the phone, but was called back after the initial call and apologized to for the inconvenience. They offered to exchange the item with what I was anticipating although there was almost a $100 price difference. After the initial call I was unsure if I would ever shop with National Tool Warehouse again. Upon them correcting my issue I will be giving them my business moving forward. Not many companies now a days will admit fault and correct an issue, that alone earns a 5 star review.
Joseph Cartier
GBDon’t dink around When I need a tool it’s not time for poor service or inferior product, I go right to nationaltoolwarehouse.com and get the correct order in a timely manner, don’t be a slug
Sondra
GBAMAZING CUSTOMER SERVICE AND PRODUCT QUALITY The gentleman who helped me on the phone was excellent, kind, and fast, he had everything ready to be shipped in less than 20 minutes. The product arrived very quickly with emails to accompany its arrival time so that I could have someone at the shop to unload it. Amazing customer service and excellent quality products.
Almont Robert-Mary
GBGreat Price & Fast Shipping on Spray Max 2k Bought Spray Max 2k clearcoat and received the order in 3 days and in great shape - Thanks Rene! Also, the manufacture dates on the cans were 9/2023!
Dan
GBFantastically great pricing and equally… Fantastically great pricing and equally fantastic shipping. Some items arrived faster than others, yet all items were exactly as described and still showed up in a timely fashion. Great job!