Received my part within a week Received my part within a week. New TIPM works great, plug n play. Even returning the core was hassle free. 👍🏻👍🏻👍🏻👍🏻👍🏻

The worst customer service I've… The worst customer service I've encountered in years. The call service staff are unable to provide any updates or information of any type. No management on site, and many broken promises of call backs. DO NOT USE, GO ELSEWHEREq

Great experience The entire process, from entering vehicle info to find the right part to returning my core, was extremely simple. The TIPM was packaged well with a really good manual for installation/troubleshooting tips. The included return label made it even easier. They even have very well made videos on YouTube for visual installation/troubleshooting tips. Also, the fact they let you turn your purchase into a "Rental" and will refund a large portion of your purchase price if it doesn't fix your problem is amazing. I am so impressed with every part of this process that I will be sure to send anyone their way if they are experiencing TIPM related issues. Easy 5 stars.

Ease of installation and video helped… Ease of installation and video helped tremendously. The order and delivery was quick.

You are foolish if you don't try these guys first This company is a great group of people. They had excellent service and very thorough on the phone and the information given to me. I will suggest to everyone to have your tipm coded to theVin. I didn't for the first 2 they sent and the third was coded and works like a dream. They contacted me several times to make sure everything worked properly and if I ever am in this situation again, I will ONLY go through MAK's. Thank you guys!