Left Stranded This company left 30 children and 5 adults stranded in Forrest Falls at Winter Church Camp. The driver never showed up for pick up, apparently sent a picture of a random road to their dispatch, and never returned any of my calls. When I called the emergency after-hours line, none of the emergency dispatchers could be reached. I spent three hours on the phone trying to find out what was going on. We ended up finding another transportation company that came out, picked them all up, and brought them home safely. Zero communication from my trip coordinator Elena Tarasova, and zero communication from the driver Cash, other than a text at 12:34 pm that read "road blocked, call my company" and then multiple vulgar texts after 7 pm which I ended up blocking. Even though the Camp itself, the California Highway Patrol, and the other transportation company had no issue getting them back home safely. Do not use this company. Irresponsible and they put people at risk.

Great Experience Our driver, Chris, was fantastic. The shuttle arrived on time and even though we were a little behind schedule, Chris was very understanding. The bus was very nice and comfortable. The entire tour was a success.

This is my second review This is my second review, not sure what happened with my first. Extremely professional organization, spot on pickup and delivery to and from. Beautiful, New, large buses that shuttled us between airport and back with ease and smooth ride. Driver was very courteous and helpful loading and unloaded all luggage. Cost was competitive to all the quotes we received. Would use Metropolitan Shuttle in a heartbeat again for our company shuttle needs.

Outstanding Outstanding! Our driver, Bill Kistler, was safe, courteous, and very, very professional. The buses were as clean as any bus I'd even been on. They were on-time (actually early which worked out perfectly for us) both to and from our dinner event. Three different trips from hotel to restaurant were needed as some attendees were in meetings ending at different times. Not a problem as everyone was accommodated. I would absolutely recommend Metropolitan Shuttle to anyone in the highest possible way.

One of the best experiences in taking a… One of the best experiences in taking a school group. The bus was great, clean had charging stations for every seat, and our drive George was the absolute best. He knew the travel routes well and was helpful in planning stops, pick up's etc. We highly highly recommend Metropolitan and hope to work with them soon again.