We booked Metropolitan Shuttle for a…IMTS 2022 We booked Metropolitan Shuttle for a week for the IMTS 2022 trade show in Chicago, what a nightmare for our guests, late to pick up both at hotel and McCormick place. Drivers didn't know where to go. You would think that the drivers would be familiar with such major locations and how traffic is in the city of Chicago. We will not use or recommend this service to anyone needing such services, I've sent two emails to the sales rep and as of today no reply. Does anyone think this is good customer service?

Wedding in Quincy, MA We used Metropolitan Shuttle for our wedding and the service was great! We originally planned to have the driver make two pickups at the hotel to get guests to the ceremony and one at the end of the night to take guests back to the hotel, but the driver arrived early and provided an extra trip for any guests who didn't want to stay till the end. It's reasonably priced and provided our guests with a safe way to get to and from our wedding so they could enjoy the night fully! Will certainly recommend going forward.

Highly Recommend Our driver, Youssef was great. He was on time for all pick up locations and was a pleasant driver. Dave, the Sales Manager was most helpful and prompt in correspondence when arranging our event. The shuttle was immaculate, newer, clean. Our clients really enjoyed the ride. Highly recommend.

This is my second review This is my second review, not sure what happened with my first. Extremely professional organization, spot on pickup and delivery to and from. Beautiful, New, large buses that shuttled us between airport and back with ease and smooth ride. Driver was very courteous and helpful loading and unloaded all luggage. Cost was competitive to all the quotes we received. Would use Metropolitan Shuttle in a heartbeat again for our company shuttle needs.

One of the best experiences in taking a… One of the best experiences in taking a school group. The bus was great, clean had charging stations for every seat, and our drive George was the absolute best. He knew the travel routes well and was helpful in planning stops, pick up's etc. We highly highly recommend Metropolitan and hope to work with them soon again.