Diogo
PT1/5 Bad 3 devices, 3 different cars. None of them works properly, zero infos about the car on all 3. 1 makes errors on dashboard and the other 2 get warnings about a device plugged on OBD. Wont get more nor recomend to anyone.
mratomix
USI'm pretty comfortable testing out new tech, still had issues getting started I'm pretty comfortable testing out new technologies and devices and have probably more patience than some when it comes to troubleshooting my own issues with tech. That being said, the process of getting started earning DIMO through the Macron took multiple days and a good amount of patience from me and the support team to identify the specific issues that were preventing me from activating and pairing my Macron with my digital wallet. If I didn't have access to the Discord support server, I think I never would have gotten set-up correctly or it would have at least taken much longer playing telephone with emailing support back and forth. In the end, Funktastic, their main support guy I take it on Discord, was able to work the technical backend team and to solve my problems and get me set-up on the DIMO network, earning DIMO every Monday after a week of activity. I've been earning DIMO every Monday now since the beginning of March. So far, loving the service beyond just earning DIMO every week - it's useful to know what power-band I'm operating my vehicle in and I've positively adjusted my driving habits to extend the lifespan of my vehicle. I'm so excited for where the future of DIMO leads. Driving with you guys into the future.
customer
PTAs expected It could have more information on my car (electric Peugeot from 2020). I'm only using the app
Guy Johnson
USWorth the Wait The DIMO Support Representatives were great! They solved the issue I was experiencing within minutes. However, the scheduling backlog resulted in over a week of waiting to have a meeting with them.
Gabriel
USGreat Project! Not only do I believe the project is great with a lot of long term potential, but the team has been absolutely fantastic and helpful anytime there was some technical issue. Strongly recommend anyone who drives to join in on this project!