The help was terrible The help was terrible, they gave me no solution, neither a change of time nor a change of pick-up location, nor a change of day. the service provider attentive to communications. but you didn't want to. and the only communication is that they cannot refund the money due to company policy. when he wasn't even asking for the money. Just take the service another day. When they advertise that they make returns, bad experience. terrible customer service

I have problems with Thrifty I have problems with Thrifty, i have paid my full reservation, but my car wasn´t when i arrive to the counter. They said i need to wait for 3 hours for me car. They have other options, by the double of the original price, so, i take another car, because i was so tired

Good option for the price The service was quite delayed to pick up the car because of paper work, and the car wasn´t totally clean. However the price was a very good offer and we'd no problems with the car, also they were flexible with the schedule of the reservation

Teddy in LAX was good guy, Anthony in Las Vegas was nice guy as well Teddy in LAX was good guy, so kind, I can definitely conclude that he is a second father in USA. On the way we suffer a problem that the window on the roof doesn’t close. But the guy in Las Vegas whose name Anthony, helped me so kindly, he is very nice person. I was moved. Next time I came here, I promise you that I use dollar rent-a-car.

I wish your company continued success. I wish your company continued success. When it comes to using a rental car for foreigners, I think there is a lack of guidance on the correct method due to the lack of language communication, but I think I was able to overcome it because the staff were friendly. Basically, we hope that you can communicate smoothly with the staff in charge so that you can communicate verbally.