Kaitlyn was very GOOD in helping me… Kaitlyn was very GOOD in helping me resolve my issue but I give the adjuster a 1 star. Omega needs to address the rudeness of the adjuster that answered my call she hung up on me and over talked me. Kaitlyn heard me out, understood what I was asking, made sure my issue was resolved and was very kind. She even emailed me if I needed further help. Due to her professionalism I stayed with Omega if I had not reached her I would have NEVER done business with the company again. Thank you Kaitlyn!!

I brought my car in for routine… I brought my car in for routine maintenance on my brakes, and while it was there my dealer found an oil leak. He called into Omega and got connected with a claims rep right away. They helped with some of the cost for my brake pads, AND covered my oil leak. I had just renewed my policy and I’m super thankful I did. Great experience, as usual!

Carla was great!!! To whom it may concern , I rarely respond to these customer satisfaction surveys but today I had the most wonderful experience with one of your agents. I believe her name is Carla Carls was incredibly professional, patient, and so very pleasingly pleasurable ; she quickly handled all of my numerous questions about my account and actually kind of made the whole experience fun I think you guys found a real gem with Carla

I paid $3,000 for this extended… I paid $3,000 for this extended warranty and when we tried to use it for a repair that was $2,000 nothing was paid except $175 I believe and that was after being on the phone with Omega and General Motors. We had to pay $1875 on that repair. Unfortunately shortly after that the vehicle was back in the shop because the air conditioner wasn’t work and again we had to pay more than we expected to pay but didn’t have the energy to fight again. Will not recommend your service to anyone.

I am a faithful Omega customer I am a faithful Omega customer. I’ve had them for the last 8+ years every time I’ve needed them. They have been there for me whether it’s just for maintenance oil changes, windshield wipers, or if it was for a major issue I truly trust and believe in them and they’re not like the others they’re better, thank you Omega for all that you’ve done for me over the years and I will Continue to be a loyal customer.