MARILYN Matthews
GBDespite many calls Despite many calls, emails texts and mailing to the address I was given I have yet to receive the $40 reimbursement for an oil change in June 2023. The people I have talked to seem very helpful but still nothing. I was told the check was issued on 8/15 but never received . I would be very reluctant to recommend this company to friends
SAMUEL
GBThey are fantastic with working with… They are fantastic with working with their clients. It was worth it.
Arthur
GBService Was GREAT & Friendly Atmosphere Service Was GREAT & Friendly Atmosphere
Preston
GBCarla was great!!! To whom it may concern , I rarely respond to these customer satisfaction surveys but today I had the most wonderful experience with one of your agents. I believe her name is Carla Carls was incredibly professional, patient, and so very pleasingly pleasurable ; she quickly handled all of my numerous questions about my account and actually kind of made the whole experience fun I think you guys found a real gem with Carla
Lonnell Poole
GBKaitlyn was very GOOD in helping me… Kaitlyn was very GOOD in helping me resolve my issue but I give the adjuster a 1 star. Omega needs to address the rudeness of the adjuster that answered my call she hung up on me and over talked me. Kaitlyn heard me out, understood what I was asking, made sure my issue was resolved and was very kind. She even emailed me if I needed further help. Due to her professionalism I stayed with Omega if I had not reached her I would have NEVER done business with the company again. Thank you Kaitlyn!!