fast and efficient fast and efficient! First Truck Parts had the part I needed I couldn't find anywhere else (out of stock) they shipped it the same day I ordered. Will come back.

The price of the part was very… The price of the part was very expensive, it took three business days to receive the package , but they have good customer service. Thank you!

Good and caring customer service and follow through It was easy to order online and the material was shipped in the time frame promised and the packaging was good so there was no damage. Unfortunately, the repair shop gave us the wrong part number so it had to be returned. Markus and his colleagues at Firsttruckparts were cooperative and prompt in guiding us through the return process and notified us when they had received the return.

Lied about Stocking, part availability Your site said you had items in stock, went through entire order process, waited several days, and got an email cancelling the order. twice this occurred. If you don't have the parts- don't list them. you wasted two weeks of my time between waiting for you to cancel orders and having to go look up another part. Ended up paying more locally and wish I had just done that in the first place.

Liars and cons Ordered in stock part with next day air early shipping. Week later canceled order since it still had not come yet. Threatened to sue them for their deceptive business practices. Still waiting on my refund. Horrible experience and recommend no one ever order from them.