Purchased a new Hydro boost with an… Purchased a new Hydro boost with an emergency brake back up pump motor already attached and marked as if someone torqued it but it seems that someone forgot to put a gasket in there and is pouring out power steering fluid upon start up. There is no answer when I called Company, so what do I do?

Lied about Stocking, part availability Your site said you had items in stock, went through entire order process, waited several days, and got an email cancelling the order. twice this occurred. If you don't have the parts- don't list them. you wasted two weeks of my time between waiting for you to cancel orders and having to go look up another part. Ended up paying more locally and wish I had just done that in the first place.

Liars and cons Ordered in stock part with next day air early shipping. Week later canceled order since it still had not come yet. Threatened to sue them for their deceptive business practices. Still waiting on my refund. Horrible experience and recommend no one ever order from them.

Good and caring customer service and follow through It was easy to order online and the material was shipped in the time frame promised and the packaging was good so there was no damage. Unfortunately, the repair shop gave us the wrong part number so it had to be returned. Markus and his colleagues at Firsttruckparts were cooperative and prompt in guiding us through the return process and notified us when they had received the return.

Bought a Skyjacker lift from them. Received it in a timely fashion Bought a Skyjacker lift from them. Received it in a timely fashion. I really appreciated them for carrying that particular model lift without the Skyjacker house shocks. Saved a few dollars overall, as I put Fox’s on my rig instead.