Ordering the product was simple Ordering the product was simple. Delivery proved to be a bit of a challenge. The delivery agent was unable to access my secure building and did not call so they left my package just next to the entrance of the building. Unfortunately in that location it is easily visible from the street and in time between when the package was dropped off and my receipt of an email advising of the drop off, my package was stolen. I advised Delicate Leather of the circumstances and simply wrote off the experience. Within hours I received a response from DL apologizing for the experience and offered to rectify the problem. How cool.

Very comfortable and great quality Very comfortable and great quality. Packaging was great, item was protected.

Product is such a disappointment Product is such a disappointment, as it doesn't look anything like it was pictured. I was expecting leather with a silver metal insignia....and it is nothing like what was shown. Such a waste of money.

Excellent Customer Service This is an amazing company. Not only are their products top quality their customer service is something you don’t find today. The response to my email inquiry wasn’t a couple of days or hours but rather a couple of minutes. The issue was resolved to my satisfaction that day even though it wasn’t their fault. This is a company I will promote to anyone who needs their products and will use them again.

Delicate Leather cares about their… Delicate Leather cares about their clients and their experience. I cannot tell you how amazed at the service I’ve received, it surpasses any company I’ve ever shopped with. You can rest assured that you will not be disappointed.