Actually real live people to talk with… Actually real live people to talk with and incredible response time with all communication!!! The product fit perfectly and has brightened my driving experience!

Wow I wish I read up on them first BUYER BEWARE Wow. I wish I read up on them first. The disrespect and dishonesty from this company was unlike anything I have ever encountered buying something online. Please heed this warning: April 16th I placed a $323 order from Headlight Experts after visiting their website and believing them to be creditable. That was on Tuesday. The next day I got a tracking number and was told my package should arrive on Sunday so all seemed well. Tuesday comes back around, no package or update in the tracking number, so I send an email. The first answer I was told was that they had a delay, but the tracking should update "very very soon." Thursday comes around (10 days later) and of course nothings changed, so I ask for a refund. This time I'm told "the package has left the facility and the tracking should update any minute." It's back to Tuesday again (14 days later) and nothing has happened. It was not until I left this initial review that they immediately refunded my money and asked me to take the review down. MEANING the package that "shipped" 4 days ago still hasnt. BUYER BEWARE

It took 17 days to get delivered! It took 17 days to get delivered! Which they say 2-3 days to deliver. In the time I was waiting for the product I had to contact them and ask why I hadn't received the product. They gave me the runaround saying it was shipping soon that it would be to my place within 2-3 days. I watched the tracking # and the product never got shipped. I finally got fed up with them lying to me and told them to cancel my order. They said they would pull the order and not ship it. Well to my surprise the product showed up almost a week later. (By this time I had purchased it somewhere else and already installed it.) They said to return to sender and they would credit me back. They credited me back minus the restocking fee and shipping. I complained enough they gave me my restocking fee back but not shipping. Buyers beware! I read the other complaints but figured I'd try. I purchase a lot of LED lights too! I've never had this kind of customer service! They are terrible to work with! Other companies like Amazon are way better than these guys!

LED replacement on son's Prius I had LED lights installed on my son's 2011 Prius by a local shop thinking they would be safer and brighter. That was not the case. I purchased the H11 bulbs from Headlight Experts and received them promptly. I was able to do the installation in less than 30 minutes and the outcome was great. I had to ask one question about the warning light capacitor included in the kit and my question was answered immediately. You cannot go wrong with purchasing replacement bulbs from Headlight Experts.

Good product Headlamp Experts Chevelle install. Good product, installed four Headlight Experts LED seal beams in a 1965 Chevelle, they work great, & fit as good as the factory originals, installation is a bit tricky, I did have to contact the tech dept Via email, they responded quickly with a self explanatory illustration, ( probably should have been in the kit )