I made a (small) mistake in forgetting… I made a (small) mistake in forgetting to press enter after I put in my credit card details. I finally noticed the next day. I checked everything was OK and that I hadn't actually completed the booking, pressed enter with all the fields filled in and it jumped back into offering me to start booking a trip which I already thought I'd finished. I had to check again that nothing had gone through my bank. I quite understand you need to jump back when I accidentally leave it that long but you really should indicate clearly to me that I have to start again due to its being too long to complete rather than leave me wondering whether it did or did not complete. Having said that, you're a wonderful offering for us and our experience with you is seriously good!

Booking process easy Booking process easy. Website is designed well. Needed to call an agent for clarification on some items and she was very helpful, knowledgeable and pleasant. Not a long wait to get them on the line.

I have been booking thru Kemwel for… I have been booking thru Kemwel for over 15 years with the exception of 2020 due to Covid restrictions. Never had a problem and can't rate them more highly than 5Stars

Exellence I am using Kemwel / Autoeurope fo rental cars in Europe for many, many years. They have best prices, excellent customer service. I couldn’t recall any problems that I experienced on any stages of car rental starting from booking, pick up and return back the vehicle.

Well right now my experience has been… Well right now my experience has been only with the booking step. Let's hope the rest of my experience goes as well.