I have been booking thru Kemwel for… I have been booking thru Kemwel for over 15 years with the exception of 2020 due to Covid restrictions. Never had a problem and can't rate them more highly than 5Stars

I made a (small) mistake in forgetting… I made a (small) mistake in forgetting to press enter after I put in my credit card details. I finally noticed the next day. I checked everything was OK and that I hadn't actually completed the booking, pressed enter with all the fields filled in and it jumped back into offering me to start booking a trip which I already thought I'd finished. I had to check again that nothing had gone through my bank. I quite understand you need to jump back when I accidentally leave it that long but you really should indicate clearly to me that I have to start again due to its being too long to complete rather than leave me wondering whether it did or did not complete. Having said that, you're a wonderful offering for us and our experience with you is seriously good!

Well right now my experience has been… Well right now my experience has been only with the booking step. Let's hope the rest of my experience goes as well.

I always rent a car from Kemwel when… I always rent a car from Kemwel when travelling in Europe. Never had any problem. They were always available when I needed and no hassles when cancelling a booking. Highly recommend!

Take your time to check your rental vehicle from front to rear end, on every corner of the car and the whole interior as well! Thank you Kemwel for your prompt problem solving. Your quick response and efficient handling of the situation are greatly appreciated. The case is now dropped!