I made a (small) mistake in forgetting… I made a (small) mistake in forgetting to press enter after I put in my credit card details. I finally noticed the next day. I checked everything was OK and that I hadn't actually completed the booking, pressed enter with all the fields filled in and it jumped back into offering me to start booking a trip which I already thought I'd finished. I had to check again that nothing had gone through my bank. I quite understand you need to jump back when I accidentally leave it that long but you really should indicate clearly to me that I have to start again due to its being too long to complete rather than leave me wondering whether it did or did not complete. Having said that, you're a wonderful offering for us and our experience with you is seriously good!

Great lease package option for longer travel stays. Car lease is better value for the complete package including insurance than only renting. Smooth online purchasing process with no hidden fees.

I wouldn't use any other booking… I wouldn't use any other booking service for my European car hires. The best price and always inclusive of at least the minimum insurance necessary to get you out the door and on your way. Never had an issue in over ten years of using Kemwel.

Take your time to check your rental vehicle from front to rear end, on every corner of the car and the whole interior as well! Thank you Kemwel for your prompt problem solving. Your quick response and efficient handling of the situation are greatly appreciated. The case is now dropped!

Well right now my experience has been… Well right now my experience has been only with the booking step. Let's hope the rest of my experience goes as well.