Well right now my experience has been… Well right now my experience has been only with the booking step. Let's hope the rest of my experience goes as well.

Always had good dealings with Kemwel Always had good dealings with Kemwel. If only they could work with the folks in the rental places to stop them from taking advantage or tired travelers just arriving, particularly at Heathrow from the States, and upselling every conceivable item and scaring the daylights out of everyone!! Same could be said for almost all car hire places, although had fabulous experience in New Zealand!!! thanks

Website is very easy to use Website is very easy to use. I have used it for years to compare offers that are much better than major company websites even though I have a loyalty card with most of them. Although I have never had to use it, we always purchase excess coverage when we travel abroad, and in nearly all cases, Kemwel has the best overall price.

Exellence I am using Kemwel / Autoeurope fo rental cars in Europe for many, many years. They have best prices, excellent customer service. I couldn’t recall any problems that I experienced on any stages of car rental starting from booking, pick up and return back the vehicle.

I made a (small) mistake in forgetting… I made a (small) mistake in forgetting to press enter after I put in my credit card details. I finally noticed the next day. I checked everything was OK and that I hadn't actually completed the booking, pressed enter with all the fields filled in and it jumped back into offering me to start booking a trip which I already thought I'd finished. I had to check again that nothing had gone through my bank. I quite understand you need to jump back when I accidentally leave it that long but you really should indicate clearly to me that I have to start again due to its being too long to complete rather than leave me wondering whether it did or did not complete. Having said that, you're a wonderful offering for us and our experience with you is seriously good!