Scheduling was very easy Scheduling was very easy, the price was the best I found, and the motorcycle was delivered without a scratch. The only issue was the original pickup date had to change to the next day since the driver didn't have the correct equipment to pick up the bike on the scheduled date. Once we got past the pickup date snafu, communication was great and everything was perfect.

the pallet this year was better than… the pallet this year was better than the past years (14) that I have used you. Don't know the reason the motorcycle was needed to be retied but it was and not a great job. More care needs to be taken by the staff. I have used you for 14 years; during those years there has been several problems, and increasing pricing that now have me thinking about using other companies.

Needed to ship a bike from Houston to…very happy client Needed to ship a bike from Houston to Detroit,,, called Tessa... very nice human to deal with,,, handled everything... put my mind at ease,,, pick up was seamless and very professional driver tied my bike down correctly & smooth... bike arrived on location three days earlier than expected... in pristine shape.... Thanks Tessa,,, you are a true professional... I would definitely use her service again,, if I could not allocate the time to ride to my starting point....

A great experience with excellent service from true professionals What a great experience so far. Working with Judy through multiple calls and emails, while I was still on the road. Judy helped me figure out my best options and was even able to modify the final destination for me as weather conditions changed. I live in MN and shipped from TX. Our weather in April can be horrific, and that is what happened at the last minute. Judy was very professional and clear, helping me change my original scheduled pickup from a Federal Loading site in St. Paul, to my home address. Federal is lucky to have people with Judy's knowledge, skill and patience. I'll be shipping again with Federal in the future, no doubt!

Fantastic experience Fantastic experience. I shipped two Harleys from San Jose to Chicago and back and everything went great. Bikes were well taken care of - not a scratch on either bike after 4,300 miles of transit. Everyone involved in the process was both friendly and professional. Communication was prompt and tracking was easy throughout. Highly recommend.