Honest and Upfront Towed my vehicle in with what I thought was a transmission problem, which turned out to be an electrical systems failure. They told me they could do the work but admitted it might be cheaper to go somewhere else, because the only way to find the problem was to bill me at their hourly rate as they went through and checked each part of the system until they found it. They charged me only the cost of the initial tests, even though I left my car on their lot for a couple extra days while I figured out where to get it towed next.

Trustworthy Trustworthy. I heard very troubling sounds from transmission. They found no leaks. Fluid was very low. They replaced the fluid. Said to me they suspected it was not adequately attended to previously. So far, no continuing problems. I like the active and good communication from owner, Kevin.

My Professional Experience My experience with Cottman was classic "Under Promise and Over Deliver." The check-in when I dropped of my truck was quick and easy, and pick-up at completion was exactly the same. Repairs are never cheap, but if they are done right the first time, it eases the pain just a little.

Have had my family's vehicles serviced… Have had my family's vehicles serviced by Kevin and his team several times. Correct quote, prompt service, no return trips. Good advice, friendly folks.

I had taken my truck to Cottman… I had taken my truck to Cottman suspecting that a vibration I was feeling was a transmission problem. They found that actually my driveshaft was very loose and repaired it accordingly. A second problem was my "check engine" light, which had been coming on intermittently for months. Other shops had failed to find the problem but Cottman diagnosed a faulty EGR valve. I replaced that myself and have had no further check engine light illuminations. I was completely impressed with the competence and friendliness of Cottman and will happily refer others.