Mary Carollo
GBGood customer service Easy reservation and good follow up as dates of service arrived. Pick up from initial airport arrival was delayed despite giving plenty of heads up time with call to driver shortly after plane arrival. The quality of cars used was less than spectacular.
Cathy Voss
GBthe dispatcher who handled the… the dispatcher who handled the scheduling of our care service for my boss's guest was professional, attentive, knowledgeable, and very friendly. I loved the customer service your employee exhibited. She was very patient as I asked a million questions and covered the details more than four times. She smiled through that phone the entire time. You need to have her teach phone customer service. Tell her that I will use her car service for my boss's client's needs for now own just because she wowed me!!!
Irit Pinkas
GBAlways a pleasure! For the past 2 years my family and i have been visiting new york on a regular basis, every three months or so. We ALWAYS use Lincoln Limousine from and to the airport. The service is absolutely fantastic! Always on time. Always with a smile. The drivers are the best! The wonderful girls at the office are the most efficient we have ever encountered. They will have the info you need about your flights before you do. They are always courteous and will find a solution for your needs. The prices are a tiny bit higher than others but we would never consider another option it is worth every cent. We whole heartedly recommend Lincoln Limo
Jeff
GBOutstanding Company Our plane was delayed in Los Angeles for 3 hours but as soon as we landed in Newark I received a text from our driver Sarii that he is waiting for us. Drive into the city was almost like a tour he was very polite and more than happy to answer all of our questions and make great recommendations for things to see and places to eat. On our departure from the hotel back to the airport had the same type of service. Driver arrived on time and was very courteous and polite. Will definitely use this company again.
Laura
GBGreat Service! We hired Lincoln Limousine in NYC to pick us up from Newark airport, take us to Manhattan/Times Square and then on our return pick us up from Times Square and take us to La Guardia. Both trips the driver was on time, the cars were clean and the drive was uneventful. In fact, the day before our return trip to La Guardia, we received a proactive call suggesting an earlier pick-up time due to concerns about traffic from some street closures for a parade. We were very happy with the service and the price was resaonable for the service we received.