Express Oil Change & Tire Engineers

1880 Southpark Dr, 35244, Birmingham, United States
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4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About Express Oil Change & Tire Engineers

Since 1979, Express Oil Change & Tire Engineers has been a leading automotive repair provider. Our unique model, with our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and much more in a single location, creates a truly rare one-stop shop for automotive repair and maintenance.

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Linda Street
GB

Awesome Service !! I can't say enough how fantastic Josh & James are! Honest,caring, & dedicated, to making my car run like a new one! I have relied on both of them,for 9 yrs. I know, they will make sure my car is safe to drive. Everyone in the shop was courteous and pleasant. I will always take my car to them! It's so nice to have people you can trust, a rare occurrence these days. If you're having car problems please skip the others and take it straight to them! Thanks guys for helping ease my worries! I love you both!

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Judith Hightower
GB

Rico was Awsome at explaining every… Rico was Awsome at explaining every thing to me. Really professional and friendly. I’ll be going back

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Lukas Walsh
GB

Great service every time Great service every time! These guys are always straight with me about what my vehicle needs and help me understand what I can do to extend the life of my vehicle. Their service is always way faster than I expect and if it ever is a longer wait, I can just pop over to the Starbucks next door.

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Brenda Pore
GB

Great experience as always Great experience as always. From my call this morning and Steven letting me know it was a good time to come to Lucas changing my oil and checking everything to even cleaning the window where a sticker left film on it. They all have a wonderful attitude. Even received a new tire quote without any pressure to buy the tires. Thank you for a wonderful experience. God bless you all.

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LaWanda Dixon
GB

Impeccable Customer Service Impeccable Customer Service! I cannot say enough about Bryant, Alex, Marquis, and Law at this location. These gentlemen really went out of their way to provide a customer service experience worth mentioning. I am definitely a 'letter writer,' so giving credit where credit is due is essential. After somewhat of a bumpy start, I was advised that my tires could not be rotated because I needed new tires. As a result, I purchased new tires and rear shocks from this location. I was advised of the 'pay in advance' protocol UP FRONT, and I was kept in the loop every step of the way regarding my service. What put this location over the top is that they acknowledged their errors, made a concerted effort to correct the issues, and also provided a tailor-made service for me—one that they do not usually afford customers, I am sure. *(Shouts out to Marquis for getting me safely to and from work! It is much appreciated!) In fact, I was told, "Customer service is one thing that we strive to do. If we mess it up, we will do our best to fix it." They went above and beyond to ensure that my concerns were addressed and my car was, indeed, fixed. As a very vocal customer, I commend this staff for getting the job done. I will most certainly continue to go to this location for all of my mechanical needs. My father always told me, "If you take care of the car, the car will take care of you." As long as I live in this area, Bryant, Alex, Marquise, and Law will be taking care of my car. Gentlemen, I am grateful.

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